Ambulance Billing


AMBULANCE BILLING
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The Ambulance Billing Section is responsible for billing ambulance transport services provided by the City of Long Beach Fire Department. Any person that calls "911" and reports a medical emergency that needs paramedic attention and transportation to a local emergency facility, will be billed for the transport. The patient transported or the legal guardian of the patient, if a minor, is ultimately responsible for all billed charges.

In order for the City of Long Beach to bill your insurance company, you must complete the required Signature Authorization Form (SAF) and mail it to the City of Long Beach, ATTN: Ambulance Billing-Lobby Level, P.O. Box 630, Long Beach, CA 90842.

For billing questions please contact us at (562) 570-7600.

PAYMENT OPTIONS
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You may pay your bill by any of the following methods:

  • Mail: Make your check, cashier's check, and/or money order payable to the City of Long Beach. Remit the payment along with the bill stub to City of Long Beach, Attn: Ambulance Billing - Lobby Level, P.O. Box 630, Long Beach, CA 90842.
  • Walk-In: Monday through Friday, 7:30 a.m. - 4:30 p.m., Cashier's Window on the Lobby Level of City Hall, 333 W. Ocean Blvd., Long Beach, CA 90802.
  • Telephone: Call (562) 570-7600 to pay by telephone. Credit Card payments are accepted over the telephone during normal business hours. We accept Visa and Master Card logos only. In order to process your credit card payment, the credit card number and expiration date is required. Please have your E-Account number ready.
  • Drop Boxes: Drop your payment in a drop box and we will process your payment within 24 hours of receipt. Drop boxes are conveniently located on the Lobby Level of City Hall and outside City Hall at the south east side of the building.
  • Online Payment: This new feature allows you to pay certain accounts online. Please click the red "Pay Now" button located at the top of this page. Please have your E-Account number ready.