What does the situation look like now?

Currently, the City of Long Beach Safer At Home order of the Health Officer is in place, which was established and amended to control the spread of the Novel Coronavirus (COVID-19) within the City of Long Beach. 

The Long Beach Department of Health and Human Services, Health Department Operations Center is activated at a Level I, and is conducting an extensive contact investigation, following up with individuals who may have been exposed. The City of Long Beach Emergency Operations Center (EOC) is activated at Level II.

Page last updated on 4/2/2020


    Safer at Home Order for Control of COVID-19 & Proclamation of Local Emergency

    About the Order

    What am I able to do?

    • Go to the grocery, convenience or warehouse store
    • Go to the pharmacy to pick up medications and other healthcare necessities
    • Go to medical appointments (check with your doctor or provider first)
    • Go to a restaurant for take-out, delivery, or drive-thru
    • Care or support a friend or family member
    • Take a walk, ride your bike, hike, jog, and be in nature for exercise in your neighborhood – just keep at least six feet between you and other people
    • Walk your pets and take them to the veterinarian if necessary
    • Help someone to get necessary supplies

    What can’t I do while the order is in place?

    • Go to work unless you are providing essential services as defined by this Order
    • Visit friends and family if there is no urgent need
    • Maintain less than 6 feet of distance from others when you go out
    • Visit loved ones in the hospital, nursing home, skilled nursing facility, or other residential care facility 

    What can't I do under the Proclamation of Local Emergency?

    • Go to the beach
    • Go to City facilities and public spaces, including:
      • Basketball courts
      • Tennis courts
      • Volleyball courts
      • Golf courses
      • Dog parks
      • Playgrounds
      • Skate parks
      • Picnic areas
      • Beach bike and pedestrian paths
      • Recreational trails

    Why is this happening now?

    • The Safer At Home Order is being issued now because it is urgent that we slow and stop the spread of COVID-19 in Long Beach. 
    • The virus spreads easily, and this Order is intended to prevent the spread of this disease from overwhelming our healthcare system. The goal here is to “flatten the curve” in order to slow down the spread of the virus and ensure we have adequate health care resources for those who get sick with COVID-19 and those who need emergency medical care for accidents, heart attacks, strokes, and other routine medical conditions. 

    When does the Order go into effect and how long will it last?

    • The Safer At Home Order went into effect at 11:59 p.m., Thursday, March 19, 2020, and was last amended on March 28, 2020.
    • While the Order is currently set to expire on Sunday, April 19, 2020, the State of California passed an Executive Order that supersedes Long Beach’s local order. The State order does not have an end date. 

    Can this Order be changed?

    • Yes. It was important to get this Order in place quickly given the spread of the virus locally and in the U.S. However, it can and will likely be updated as conditions warrant. Follow updates at www.longbeach.gov/COVID19. We will also share new updates with the media.  

    Is this order mandatory? What happens if I don’t comply?

    • Yes. It is a misdemeanor crime for any business to fail to comply with a local Health Officer’s Order. This may be punishable by a fine, imprisonment, or both. If voluntary compliance cannot be obtained, a citation may be issued to the business staff/representative.

    Essential and Non-Essential Activities and Businesses

    What are essential activities and what businesses that will stay open?

    The following essential activities will remain open:

    • City government services:
      • Police stations
      • Fire stations
      • Jails
      • Courts
      • Garbage/sanitation
      • Public Transportation
      • Water, power, and gas utilities
      • Public works construction, including construction of housing
      • Airport and Port operations
      • Public health services
    • Health care operations, including:
      • Hospitals
      • Clinics
      • Dentists
      • Pharmacies
      • Pharmaceutical and biotechnology companies
      • Medical and scientific research
      • Laboratories
      • Healthcare suppliers
      • Home healthcare services providers
      • Veterinary care providers
      • Mental health providers
      • Physical therapists and chiropractors
      • Cannabis dispensaries, or any related and/or ancillary healthcare services
      • Manufacturers and suppliers
      • Healthcare operations does not include fitness and exercise gyms and similar facilities
    • Food providers, including:
      • Restaurants offering take-out, delivery or drive-thru. No dine-in service.
      • Grocery stores
      • Water retailers
      • Certified farmers’ markets
      • Farm and produce stands
      • Supermarkets
      • Convenience stores
      • Warehouse stores
      • Food banks
      • Convenience stores
      • Pet supply
    • Food cultivation, including farming, livestock, and fishing
    • Organizations and businesses that provide food, shelter, and social services (including gang prevention and intervention, domestic violence, and homeless services agencies)
    • Gas service stations, auto supply, mobile auto repair operations, auto repair shops, bicycle repair shops and related facilities (does not include car dealerships).
    • Hardware and building supply stores and nurseries.
    • Plumbers, electricians, exterminators, custodial/janitorial workers, handyman services, funeral home workers and morticians, moving services, HVAC installers, carpenters, landscapers, gardeners, property managers, private security personnel and other service providers who provide services to maintain the safety, sanitation, and essential operation to properties and other essential activities.
    • Banks, credit unions, financial institutions and insurance companies.
    • Businesses providing mailing and shipping services, including post office boxes.
    • Laundromats/laundry service
    • Newspapers, magazines, television, radio, podcasts and other media services
    • Educational institutions, including public and private K-12 schools, colleges, and universities -- for purposes of facilitating distance learning or performing essential functions provided that social distancing of six-feet per person is maintained to the greatest extent possible.
    • Businesses that supply products needed for people to work from home.
    • Utility companies and other businesses that supply other essential businesses with the support, services, or supplies necessary to operate, provided that strict social distancing is maintained.
    • Individuals or businesses that ship or deliver groceries, food, beverages or goods directly to residences or businesses, including rail and trucking.
    • Airlines, taxis, ride sharing services, and other private transportation services providing transportation services necessary for essential activities and other purposes expressly authorized in this Order.
    • Home-based care for persons with disabilities, seniors, adults, or children.
    • Residential facilities and shelters for disabled persons, seniors, adults, and children.
    • Professional services, such as legal, payroll or accounting services, when necessary to assist in compliance with legally mandated activities.
    • Hotels, motels, shared rental units and similar facilities.
    • Military/Defense Contractors/FFRDC (Federally Funded Research and Development Centers)
    • Childcare facilities providing services that enable employees exempted in this Order to work as permitted, under restrictions contained in the Order.

    What about infrastructure and construction?

    • Individuals may leave their residences to provide any services or goods or perform any work necessary to the operations, maintenance and manufacturing of essential infrastructure, including without limitation:
      • Construction of commercial and institutional buildings, and residential buildings and housing
      • Airport operations, food supply, concessions, and construction
      • Port operations and construction
      • Water, sewer, gas, electrical, oil extraction and refining
      • Roads, highways, public transportation and rail
      • Solid waste collection and removal
      • Internet and telecommunications systems (including the provision of essential global, national, and local infrastructure for computing services, business infrastructure, communications, and web-based services)
      • And manufacturing and distribution companies deemed essential to the supply chains of the above industries

    Medical Care and Family Members

    What should I do if I’m sick or a family member is sick? 

    • If you are feeling sick, please first call your primary care doctor, a nurse hotline, or an urgent care center before going to the hospital. Check online resources like the CDC website and the City of Long Beach’sCOVID-19 website if you are worried that you or a loved one has the COVID-19 virus. Do not go to the emergency room of a hospital unless you have deemed that you have an actual emergency. Call 911 or go to the emergency room if you are experiencing a medical emergency.  

    Can I leave home to care for my elderly parents or friends who require assistance to care for themselves? Or a friend or family member who has disabilities?

    • Yes. Be sure that you protect them and you by following physical distancing guidelines such as washing hands before and after, using hand sanitizer, maintaining at least 6 feet of distance when possible, and coughing or sneezing into a tissue.

    What do I do about my loved one who needs care from me?

    • You are permitted to provide care or to help with getting supplies for loved ones. But don’t provide care or pick up supplies if you are sick and, instead, find someone else to do it. If you are sick, please try to self-isolate or take other steps not to expose anyone else to your illness. 

    Who counts as a family member?

    • A family member includes anyone you live with, anyone who is a legal relative of yours, or anyone you treat as a family member.

    What if I am diagnosed with the COVID-19 virus or have been exposed to someone who was?

    • If you have been diagnosed (told that you have the virus by a medical professional) with the COVID-19 virus, you must isolate yourself to protect those around you.
    • If you were exposed to someone who was diagnosed with or was suspected to have the COVID-19 virus, you must quarantine for the recommended time in order to not expose others if you happen to have the virus yourself. Contact your healthcare provider if you have additional questions, or go to the City’s website www.longbeach.gov/COVID19.  

    Can I visit loved ones in the hospital, nursing home, skilled nursing facility, or other residential care facility?

    • Generally no. There are limited exceptions, such as if you are going to the hospital with a minor who is under 18 or someone who is developmentally disabled and needs assistance. For most other situations, the Order prohibits non-necessary visitation to these kinds of facilities. If you need more information, please contact the facility directly by phone. This is difficult, but necessary in order to protect hospital staff and other patients.

    What if I need to visit a health care provider?

    • If you are feeling sick, please first call your doctor, a nurse hotline, or an urgent care center. 
      • DO NOT go to the emergency room of a hospital unless you have deemed that you have an actual emergency. 
    • For purposes of this Order, individuals may leave their residence to work for or obtain services at any health care provider, including hospitals, clinics, dentists, pharmacies, pharmaceutical and biotechnology companies, medical and scientific research facilities, laboratories, healthcare suppliers, home healthcare services providers, veterinary care providers, mental health providers, physical therapists and chiropractors, cannabis dispensaries with a medicinal cannabis license, or any related and/or ancillary healthcare services, manufacturers and suppliers.  Health care providers do not include exercise gyms and similar facilities. 

     Can I still seek non-essential medical care and doctor’s appointments?

    • To the extent possible, all health care visits that are not cancelled or rescheduled should be done remotely. 

    Restaurants, Groceries, and other Food Retail

    Can I go to the store (grocery store, market, corner store, food bank, etc.) to buy food and other things?

    • Yes, you can go to the store to buy food, drinks and goods for yourself, for those in your home, and for anyone else that needs help. This also includes medical supplies at a pharmacy and supplies at a hardware store.  When out of your house, always maintain six feet of distance from other people. 

    Can grocery stores, farmers markets, and other food retailers remain open?

    • Yes. Grocery stores, certified farmers’ markets, water retailers, produce stands, supermarkets, food banks, convenience stores, and similar food retail establishments are encouraged to remain open to provide food and pet supplies to the public. When visiting these establishments, please help retailers maintain at least six feet minimum distance between patrons, including by providing ample space while shopping and waiting in line.

    If my child’s school is providing food or meals, can I leave home to go to the school to pick up the food or meals?

    • Yes.

    Can I go to a restaurant, cafe, coffee or tea shop, ice cream shop, or other food service location?

    • Yes, but only to pick up food or drinks. You cannot dine-in or eat or drink at the facility. Patrons will not be permitted to dine or congregate in restaurants, bars, and similar establishments. You can also purchase prepared foods at grocery stores, supermarkets, certified farmers’ markets, convenience stores, and other such food retailers.

    How can I access free or reduced price meals for myself or my family?

    • Schools, soup kitchens, food banks, and other entities that provide free or reduced priced food goods or meals to students or other members of the public are encouraged to continue providing these services. However, food provided by these establishments to the public may not be eaten on the premises but must instead be delivered or taken away for consumption.

    Can I still get deliveries from online stores?

    • Yes. The mail and other delivery services to your home can continue to function, as can food delivery services.  Just keep six feet between you and the person delivering the item. 

    Other Services

    Can I use ride share, on demand service, or a taxi? What about public transportation (bus, subway, train)?

    • Ride share, on demand services, and taxies should only be used for essential travel. You should avoid being in a vehicle with many other people. In circumstances under which such transportation is needed, you must practice physical distancing, cover your mouth and nose if you cough or sneeze, use hand sanitizer or wash your hands before and after rides.
    • Public transportation should be used only for essential travel. Public transit will continue to operate in Long Beach. When using public transit, maintain at least six feet of distance from others. 

    Does the Order allow me to have my children in childcare? Will my daycare be shut down?

    • Childcare facilities may only operate if they comply with the conditions of this Order as they related to childcare. Among these conditions, children must be cared for in groups of 12 or fewer, groups of children may not mix with each other, and providers may not circulate between groups. 

    Are non-profit organizations allowed to continue operating?

    • Yes, but only if they provide essential services as described in the order. This would include non-profits operating food pantries, providing housing and services for homeless residents, and many other critical services. 

    Prevention of COVID-19

    What is the difference between “safer at home” and “physical distancing”?

    • Safer at home is a more restricted form of physical distancing. There are some differences. Safer at home means:
      • Stay home (stay unexposed and do not expose others)
      • Only go out for essential services
      • Stay six feet or more away from others
      • Don’t gather in groups
    • The other concepts from physical distancing will continue to apply when you are out shopping or walking or going to the doctor. These include washing hands, using hand sanitizer, disinfecting surfaces, not going out if sick, and staying at least six feet away from others at all times. 

    What are the physical distancing guidelines I still need to follow?

    • The best way to reduce your risk of getting sick, as with seasonal colds or the flu, still applies to prevent COVID-19:
      • Wash your hands with soap and water for at least 20 seconds.
      • Cover your cough or sneeze.
      • Stay home if you are sick.
      • Avoid touching your face.
      • Avoid groups (stay at least six feet away from others).
      • Reduce the time you are around others outside the home, even when at least six feet away.

    When practicing physical distancing, how far should I stay away from others if I must be away from my home?

    • At least six (6) feet, which is appropriately two to three steps away, including if you are on the bus or train. This is why it’s important to only take public transportation for essential activities--you want to help everyone be able to practice physical distancing. 

    What if I’m in a line and there isn’t six feet between me and others?

    • You should still try to maintain a least six feet between you and others. When that isn’t possible for short periods, do your best to keep the duration short. Be sure when you are in line that you don’t sneeze or cough onto people. If needed, cough or sneeze into your shirt or into an elbow with clothing on.


    Can I leave home to exercise?

    • If you will be both outdoors and not in close contact with people, yes. Otherwise, no, because fitness and exercise gyms and similar facilities will be closed.

    How will I entertain my kids? Can we go to the playground or arrange playdates?

    • Do your best to entertain your children with games, reading, puzzles, and TV/videos at home. Engage them in educational online tools. However, you should not take them to the playground or arrange playdates. It is essential that we stop the spread of the virus by not having in-person social interactions.  

    Can I go shopping for things other than food/groceries?

    • Yes. You can shop for anything that is related to health care, office supplies, hardware supplies, and at businesses listed as essential in the Order. You should minimize unnecessary trips

    Can I go to the bank?

    • Yes, but avoid unnecessary trips. 

    Can I go out to do laundry or have my laundry done?

    • Yes.

    Can I go to a bar/nightclub/theater?

    • No. Entertainment venues like these are not permitted to be open during this Order.

    Can I go to the gym or health club?

    • No. Gyms are ordered closed.

    Can I walk my dog/pet?

    • Yes. Be sure that you distance yourself at least six feet from other pets and owners.

    Can I go to a vet or pet hospital if my pet is sick?

    • Yes. Please call first to determine if there are any restrictions in place.

    What if my plumbing gets stopped up or there is another problem with necessary equipment at my home? How will I access those sorts of services?

    • Call your plumber or building manager. This Order allows service providers like plumbers, electricians, carpenters, exterminators and building managers to keep working and providing their services to the public. To obtain supplies for a DIY solution, you can also visit hardware stores, which are allowed to stay open under this Order. 

    Can I keep working from home?

    • Yes, as long as your employer permits it.

    What if I want to go to work and I’m not sick?

    • Unless your work includes an essential function, you cannot go to work. You may have the virus and not know it, or you might get it and risk infecting those you live with.

    Other Questions

    Should I stock up on food, necessities like toilet paper, and on medicines?

    • No. You will continue to be able to purchase these items whenever you need them, as stores selling necessary items like grocery stores, pharmacies, and hardware stores will remain open and are frequently restocking. Please continue to buy normal quantities of these items on the same schedule you normally do. This will ensure that there is enough for everyone.

    I am currently on vacation outside the City--Does the Order allow me to return home?

    • Yes. You should maintain physical distancing on your way home, and then you will be subject to the limitations in this Order. If you prefer to stay indoors at your current location, you are encouraged to follow this Order while outside the City of Long Beach in order to protect yourself and others. 

    What happens if I leave the City to go on a planned vacation?

    • The Order requires that you stay in your place of residence. Traveling runs the risk of spreading the virus to other areas and exposing new populations. Do not travel. As explained above, if you live outside of the Long Beach, you are allowed to travel to and from work if your work is essential business, or if you need to travel to Long Beach for another essential service like a medical appointment.

    I’m visiting and staying in a hotel, with family/friends, or in a short-term rental. What should I do? Can I go home?

    • If you have a car and can return home via travel, you may do so if you are following physical distancing protocols. If you have a flight or other travel, you should check first with the carrier to see if they are still operating and what protocols they recommend. You are strongly encouraged to shelter in place when you arrive at your destination to avoid infecting anyone else in your home community.
    • If you need to stay longer, coordinate with your accommodations as best you can.

    What orders are in place to slow the outbreak?

    In alignment with the Governor’s Executive Order given on March 21st, the City of Long Beach issued theSafer at Home order, which amends an earlier Order of the Health Officer, instituting the following: 

    • Prohibits public and private gatherings of any size.
    • Mandates that all residents remain at home, with the following exceptions as long as social distancing of six feet or more is maintained:
    • Travel to and from essential businesses.
    • Travel to work at, or provide service to, a healthcare operation or critical infrastructure.
    • Engage in essential activities such as going to the grocery store or a medical appointment.
    • Exercise, jogging and other outdoor activities.
    • Requires all indoor malls and shopping centers, All swap meets and flea markets, all indoor and outdoor playgrounds and all non‐essential businesses to close.  
    • Requires all permanent food facilities to only prepare and offer food provided via delivery service, pick-up for takeout dining, or drive-through.

    The State released new guidance for alcohol beverage restrictions and suspending enforcement of specific legal prohibitions for businesses currently permitted to sell alcohol. These provisions allow on-sale retailers to sell beverages to go, and permit drive-thru services. More information is available at www.abc.ca.gov/notice-of-regulatory-relief.

    What measures are in place to enforce these orders?

    Community members wishing to report violations of this order should contact the non-emergency line at the City’s Communications Center at (562) 435-6711. The Long Beach Health Department, Police Department, City Attorney’s Office, and Financial Management’s Business License Bureau are working in coordination to review all complaints and address violations by businesses.

    The Long Beach Police Department has increased patrols and is monitoring key resource locations to ensure public safety. LBPD also provided health and safety recommendations to area grocery stores.

     Enforcement action should be the last option utilized, unless the circumstances pose an immediate threat of violence or other serious public safety concerns.

    How are persons experiencing homelessness being supported?

    The City of Long Beach is taking measures to protect people experiencing homelessness, and those who provide services to them, from the ongoing spread of COVID-19, otherwise known as coronavirus disease. Review the press releaseissued on March 18, 2020 for details on all of the work the City is doing to protect people experiencing homelessness from COVID-19.


    How can we stay connected while practicing social distancing?

    It is important that we keep our connections in such a difficult time. So, send a text or do a video chat with people important to you, whether it’s a family member, a friend, or an elderly neighbor.

    Even though we are all practicing social distancing, nobody has to be alone. If you need to speak with someone, you can call the Los Angeles County Department of Mental Health Access Center 24/7 Helpline at (800) 854-7771.

    There’s a lot going on. How do I deal with everything?

    We are dealing with a situation that can be stressful and scary. It’s important to know that it’s normal to have reactions like fear, anxiety, or stress.

    The Substance Abuse and Mental Health Services Administration has developed tips for dealing with stress during disease outbreaks like COVID-19. See their Coping with Stress During Infectious Disease Outbreak guide for information on recognizing signs of stress, and tips for staying healthy during outbreaks.

    What are some ways to help?

    The public is asked to avoid flushing wipes and paper towels, and instead to discard these items into the trash. Paper towels and wipes, including those labeled “flushable,” and those used for disinfecting surfaces, do not break down the way toilet paper does and can quickly cause sewer clogs, back-ups, and spills. Toilet paper hoarding has led to increased use of baby-wipes, and daily use of paper towels and disinfecting wipes has increased. Long Beach Water Department is asking the public to do their part in preventing impact on the sewer system.

    Residents interested in helping support people experiencing homelessness can do so by providing various types of donations.  Donations can be dropped off at the City of Long Beach Multi-Service Center located at 1301 W. 12th Street, Long Beach, 90813. Items like hygiene kit items, lunch and dinner items, and new or lightly used clothing are most useful.

    According to the American Red Cross, the number of canceled blood drives has increased. Healthy, eligible donors should consider donating blood at the local American Red Cross to ensure there is enough lifesaving blood on the shelves for those who need it most.

    What's the best way to prepare my household?

    The City understands that everyone is concerned - the situation we’re in is unprecedented. However, it's important for everyone to prepare, not panic.

    In preparing households, people should take what they need. Overbuying creates a shortage for others.

    The threat of local transmission of COVID-19 does not necessitate additional preparation beyond standard emergency preparedness. Households should always be prepared in the case of a natural disaster. Ready.gov has a list of recommended preparation steps, including:

    • Store a two week supply of food, and other important items you rely on, including food for any pets you may have.
    • Periodically check your regular prescription drugs to ensure a continuous supply in your home.
    • Have any nonprescription drugs and other health supplies on hand, including pain relievers, stomach remedies, cough and cold medicines, fluids with electrolytes, and vitamins.
    • Talk with family members and loved ones about how they would be cared for if they got sick, or what will be needed to care for them in your home.

    See more at www.ready.gov/pandemic

    What support is the City of Long Beach providing for domestic violence victims during the Safer at Home order?

    • The LBPD has a dedicated Domestic Violence Detail, which investigates all cases of domestic violence that occur within the city.  The Department’s Domestic Abuse Response Team (DART) is available to provide 24/7 response by a detective who can connect the victim with advocacy resources such as counseling, temporary emergency housing, and legal referrals. Resource referral information is also provided by patrol officers in the field.

    • The LBPD partners with a variety of non-profit resource organizations throughout the community, including LB Trauma Recovery Center, Women’s Shelter, Interval House and Su Casa. 

    • These investigative and referral services are available to all domestic violence victims and are not specific to the COVID-19 Safer at Home order.

    What if I'm worried abut being evicted?

    A new emergency ordinance temporarily halts evictions for residential and commercial tenants affected by the COVID-19 pandemic, as part of a comprehensive rental relief package unanimously approved by the Long Beach City Council. The emergency ordinance was enacted to provide relief to those who are most vulnerable to eviction and possible homelessness during this difficult time. The emergency ordinance is retroactive to March 4, 2020, when Gov. Gavin Newsom declared a State of Emergency to address the COVID-19 outbreak in California.

    If a tenant is unable to pay rent between March 4 and May 31, 2020, due to a reduction in income caused by COVID-19, they must notify their landlords that rent will not be paid on time. Tenants are then required to provide documentation of substantial income losses caused by job layoffs, out-of-pocket medical expenses or requirements to stay at home due to COVID-19. Protected tenants have until Nov. 30 to pay all delayed rent to their landlords without incurring late charges.

    Through May 31, landlords issuing notifications for rental nonpayment notifications must include information about the City’s emergency ordinance so that tenants are aware of their rights.

    The Legal Aid Foundation has developed flyers in English and Spanish on Long Beach COVID-19 Tenant Protections.


    What can I do to prevent becoming infected?

    Everyone can do their part to help prevent the spread of COVID-19

    Personal protective measures
    • Wash your hands with soap and water often for at least 20 seconds.
    • Avoid touching eyes, nose and mouth with unwashed hands.
    • Avoid close contact with people who are sick.
    • Cover your nose and mouth when you cough or sneeze with a tissue, then throw the tissue in the trash.
    • Stay home if you or household members are sick. If you feel ill but must go out in public, use a face mask to reduce the likelihood of viral transmission.
    Environmental measures

    Routinely clean and disinfect frequently touched surfaces, such as doorknobs, bannisters, and countertops. Use the cleaning agents that are usually used in these areas and follow the directions on the label

    Community measures

    Increase social distancing, which means remaining out of crowded, congregate settings where close contact with others may occur, such as shopping centers, movie theaters, stadiums; avoiding mass gatherings; and maintaining distance (approximately 6 feet) from others when possible.

    What do I do if I think I’ve been exposed?

    If you think you’ve been exposed to COVID-19 in the last 14 days,

    • Do NOT visit your provider without calling first. Your provider will evaluate you over the phone and will determine whether you should be tested. They may determine that you do not require testing because the result of your test would not change their recommendation for you. Testing based on medical need will ensure that people who most need testing can get results rapidly, and reduces strain on the health care system.
    • The provider may consult with the Health Department on whether to test. You should not call the Health Department directly to report symptoms or request testing.
    • If you have only mild respiratory symptoms and are not in a high-risk group, your provider may determine that they do not need to see you and that you do not require COVID-19 testing. You should care for yourself at home as you normally would for a mild illness. Please follow these directions:
    • Stay home from work, school, and away from other public places. If you must go out, avoid using any kind of public transportation, ridesharing, or taxis.
    • Monitor your symptoms carefully. If your symptoms get worse, call your healthcare provider immediately. For medical emergencies, call 911 and notify the dispatch personnel that you have or may have COVID-19.
    • If you have a medical appointment, call the healthcare provider ahead of time and tell them that you have or may have COVID-19.
    • Get rest and stay hydrated.
    • Cover your cough and sneezes.
    • Wash your hands often with soap and water for at least 20 seconds or clean your hands with an alcohol-based hand sanitizer that contains at least 60% alcohol.
    • As much as possible, stay in a specific room and away from other people in your home. Also, you should use a separate bathroom, if available. If you need to be around other people in or outside of the home, wear a facemask.
    • Avoid sharing personal items with other people in your household, like dishes, towels, and bedding
    • Clean all surfaces that are touched often, like counters, tabletops, and doorknobs. Use household cleaning sprays or wipes according to the label instructions.
    • Stay home and away from others as much as possible until you experience ALL THREE of the following: 1) you have had no fever AND have not taken fever medicine for at least 72 hours; AND 2) other symptoms (such as cough, and shortness of breath) have improved; AND 3) at least 7 days have passed since your symptoms first appeared.

    What about those who may be at higher risk?

    It’s important that people who are at higher risk of serious COVID-19 illness (older adults and those with compromised immune systems or serious chronic medical conditions like heart disease, diabetes, or lung disease) take special precautions to reduce their risk of getting sick.

    On March 15, 2020, Governor Newsom recommended that those aged 65 and older should reduce the risk of COVID-19 by self-isolating at home, in addition to those with chronic conditions. If you are 65 or older, or have a chronic medical condition:

    Everyone should reach out (call, don’t visit) elderly or otherwise at-risk family members and neighbors to ensure they have what they need.

    What is social distancing?

    Social Distancing, Quarantine, and Isolation are different things.

    Social distancing is a practice individuals can proactively do to prevent becoming infected from others in public who may be infected. Everyone should begin practicing social distancing.

    Quarantine is used by public health professionals to separate potentially exposed individuals from the public, in the case that they become symptomatic and thus contagious to others. Quarantined people are asked to limit their contact with others for 14 days, and may be excluded from work or school. Quarantined people should notify their provider immediately if they begin experiencing symptoms. Should they begin exhibiting symptoms, they may be required to isolate.

    Isolation means separating a person that is sick in order to prevent them spreading the virus to others. People may be asked to self-isolate at home while they are being tested, while they recover, or they may be isolated in a healthcare setting if they need medical support to recover.

    Should people stock up on supplies?

    The City understands that everyone is concerned - the situation we’re in is unprecedented.

    In preparing households, people should take what they need. Overbuying creates a shortage for others.

    Threat of local transmission of COVID-19 does not necessitate additional preparation beyond standard emergency preparedness. Households should always be prepared in the case of a natural disaster. Ready.gov has a list of recommended preparation steps, including:

    • Store a two-week supply of food, and other important items you rely on, including food for any pets you may have.
    • Periodically check your regular prescription drugs to ensure a continuous supply in your home.
    • Have any nonprescription drugs and other health supplies on hand, including pain relievers, stomach remedies, cough and cold medicines, fluids with electrolytes, and vitamins.
    • Talk with family members and loved ones about how they would be cared for if they got sick, or what will be needed to care for them in your home.

    See more at www.ready.gov/pandemic or see CDC’s Recommendations for How to Get your Household Prepared for COVID-19


    The City of Long Beach is asking all community members to voluntarily comply with the recent “Safer at Home” Health Department order in an effort to keep everyone safe and healthy.

    Information regarding the City's response to enforcement of the health order is available here.

    LBPD Enforcement of the Health Order Flyer (Spanish) (Khmer) (Tagalog)


    What City of Long Beach Services are impacted?

    On March 14, the City of Long Beach announced temporary precautionary changes to City operations in order to reduce the risk of community spread of Coronavirus (COVID-19). These changes were put into place to protect City employees and the public who use City services. Operational changes -- in effect Monday, March 16, through the end of March, or until further notice -- limit access to City Hall, and temporarily closes City libraries and public facilities across Long Beach. The City’s press release announcing changes lists all of the temporary modifications in place. Additionally, the Health Department website (www.longbeach.gov/health) lists details to public health service changes.

    To aid residents and businesses financially during this difficult time, the City will be suspending penalties and interest for late payments of utilities and parking citations, business license fees and library fines that are incurred beginning March 15 and at least through the end of the March. The City also will be returning City park fees or other City fees for canceled activities and events at City facilities.

    The City temporarily suspended issuing street sweeping parking citations to give some relief to residents who are struggling. Street sweeping will continue standard operations where the street sweeper can effectively sweep the streets. Regular street sweeping schedules and enforcement practices will resume on Friday, May 1, 2020. 

    Through April 30, 2020, residents living in parking impacted neighborhoods can apply for a free parking permit for specified lots and garages.A list of lots and garages can be found at the COVID-19 Street Parking Relief page. Residents can apply online for free parking and passes will be issued on a first come first served basis. Interested residents can email longbeach@lazparking.com to receive an application. Once completed and returned, a permit providing access to the location of their choice (if not already full) will be mailed to their home. 

    Additionally, the City increased the courtesy parking time for on-street parking meters to 15 minutes to accommodate those picking up food from our local restaurants

    What about travel/travel restrictions?

    Long Beach Airport remains open for business and has dedicated staff cleaning and disinfecting on an hourly basis in order to protect the health and safety of our passengers and employees.

    Airlines that serve Long Beach Airport have instituted more rigorous cleaning protocols after each flight to minimize the risk of COVID-19.

    The current CDC guidance on whether it is safe to fly domestically is available at https://www.cdc.gov/coronavirus/2019-ncov/travelers/travel-in-the-us.html.

    Refer to CDC’s Coronavirus Disease 2019 Information for Travel


    How can residents help people who are experiencing homelessness?

    Many requests have been coming in from across the city to help people who are experiencing homelessness.  While the City of Long Beach and homeless service providers are working to ensure people get into shelter and their basic needs met, extra assistance is necessary and appreciated to meet these increased needs.  

    One important way residents can help is to provide various types of donations.  Donations can be dropped off at the City of Long Beach Multi-Service Center located at 1301 W. 12th Street, Long Beach, 90813.  

    • Gallon ziplock bags
    • Toothbrushes
    • Toothpaste
    • Hand wipes
    • Hand sanitizer
    • Tissues
    • Sunscreen
    • Feminine Products
    • Soap
    • Dry shampoo
    • Shampoo and conditioner
    • Lotion
    • Socks
    • Wash cloths
    • Chapstick
    • Shaving Kit
    • Deodorant

    Items that can be served as quick meals or handed out in lunch bags or can restock food pantries.

    • Deli meats
    • Condiments (i.e. mayonnaise, mustard, lettuce, tomato)
    • Sliced cheese
    • Peanut butter Jelly
    • Individualized drinks (i.e., juices, water)
    • Snacks (i.e., granola bars, Power bars)
    • Canned food
    • Instant oatmeal
    • Instant soup
    • Fruit
    • Vegetables
    • Small food containers
    • Paper lunch bags
    • Reusable bags for groceries
    • Paper lids
    • Individualized bags
    • Napkins
    • Gloves
    • Utensils
    • Sweaters
    • Sweats
    • Underwear
    • Socks
    • Coats
    • Hats
    • Gloves
    • Shoes

    What's Happening with Other Local Agencies?

    Education and Academic Institutions

    The LBUSD school closures were extended through the end of the academic year, or June 11. School had been tentatively scheduled to resume on Monday, May 4. Graduation ceremonies will not go forward as scheduled. Visit lbusd.k12.ca.us for information about Long Beach Unified School District’s response to COVID-19, including information about school closure, home learning opportunities, and meal schedule (the district will continue to provide free meals for children at 34 locations).

    The Long Beach Health Department's Early Childhood Education Program has provided a resource to help families to navigate these unusual circumstances; The list includes information on digital learning platforms, advice on setting learning schedules, virtual field trips, food options and more:https://bit.ly/392VB75

    The Long Beach Health Department's Early Childhood Education Program has provided a resource to help families to navigate these unusual circumstances; The list includes information on digital learning platforms, advice on setting learning schedules, virtual field trips, food options and more: https://bit.ly/392VB75

    Colleges and Universities

    Visit csulb.edu/covid-19 for information about CSULB’s response to COVID-19, including virtual instruction, building closure, event postponement, and other actions taken to increase social distancing.

    Visit lbcc.edu/coronavirus for information about Long Beach City College’s response to COVID-19, including information for students, faculty, and staff.

    Healthcare Providers

    The City is working very closely with the local hospitals to anticipate surge and figure out the best way to support them as this situation unfolds.

    If you are a healthcare provider in Long Beach, ensure you are signed up to receive Provider Health Alerts. You can view past alerts here.

    Report all confirmed cases of COVID-19 to the Long Beach Department of Health and Human Services.

    Refer to Guidance issued by the California Department of Public Health.

    If you are a healthcare provider caring for a COVID-19 patient or a public health responder, please take care of yourself and follow recommended infection control procedures. View current PPE use guidelines issued by CDPH here.

    Neighboring Public Health Jurisdictions

    The City of Long Beach Department of Health and Human Services operates as a jurisdiction separate from the Los Angeles County Department of Public Health (LADPH). The two agencies along with the Orange County Health Care Agency (OCHCA) coordinate a regional response with the State of California Department of Public Health.

    View LADPH’s webpage for COVID-19 for information related to Los Angeles County’s response.

    View OCHCA’s webpage for COVID-19 for information related to Orange County’s response.

    Where Else Can I Get Information?

    State of California Department of Public Health

    View the State of California’s website dedicated to COVID-19: www.covid19.ca.gov

    The State issued a stay at home order that has been mirrored by the City of Long Beach’s Safer at Home Order.

    Additional guidance issued by the State includes specific recommendations for Adult and Senior Care Facilities, First responders, Food and Entertainment Venues, Home Cleaning, and more.

    Centers for Disease Control and Prevention (CDC)

    Centers for Disease Control and Prevention is sharing national updates about COVID-19 at www.CDC.GOV/COVID19

    White House Coronavirus Task Force

    President Trump and the White House Coronavirus Task Force have issued guidelines to help protect Americans during the Coronavirus pandemic. 15 Days to Slow the Spread is a nationwide effort to slow the spread of COVID-19; the guidelines are focused mainly around keeping ill and at-risk individuals at home and separate from others.

    World Health Organization (WHO)

    The WHO has made the assessment that COVID-19 can be characterized as a pandemic.

    Describing the situation as a pandemic does not change WHO’s or the City of Long Beach’s assessment of the threat posed by this virus. It doesn’t change what WHO is doing, and it doesn’t change what countries - or local jurisdictions - should do.

    See the WHO’s COVID-19 webpage for more information.


    What Health Orders are currently in effect in Long Beach and California?

    On March 19 and amended on March 20, the City of Long Beach issued an additional health order further restricting activities of the community as a means of slowing the spread of COVID-19. The Safer At Home order is in alignment with efforts in the region, including LA County Public Health, the City of Los Angeles, and Pasadena Public Health. The order defines services and businesses that are essential versus those that are non-essential, and prohibits events and gatherings of more than 10 people.

    The City is supportive of the statewide order issued by Governor Newsom also given on March 19, and the City’s order aligns with that direction. Further clarifying information is expected from the State on specific implementation, and until that guidance arrives, the City’s health order will be implemented in Long Beach to provide clarity.

    Have there been changes to ABC guidelines in California?

    Yes.  The State has released new guidance as it relates to Alcohol Beverage restrictions and suspending enforcement of specific legal prohibitions for businesses that are currently permitted to sell alcohol.  

    Who should I contact to get official information regarding state guidance associated with my ABC license?

    For any questions regarding your ABC license and how the regulatory relief applies to your business, please contact the Southern District ABC Office at LongBeach/Lakewood@abc.ca.gov or (562) 982-1337 OR contact ABC Headquarters headquarters@abc.ca.gov or (916) 419-2500.

    Can on-sale retailers sell for off-site consumption?   

    Yes.  Licensees with on-sale privileges (on-site consumption only) may sell alcoholic beverages for off-site consumption in manufacturer pre-packaged containers as to which their license permits on-sale consumption (e.g. a Type 41 beer and wine licensed restaurant may sell beer and wine for consumption off the premises regardless of any condition that prohibits this type of sale). 

    Can alcoholic beverages be sold to go?  

    Yes.  Bona fide eating places (i.e. restaurants) selling beer, wine, and pre-mixed drinks or cocktails for consumption off the licensed premises may do so if sold for a meal prepared for pickup or delivery.  Alcoholic beverages must be packaged in a container with a secure lid or cap in a manner to prevent consumption without removal of the lid (e.g. no lids with straw holes). Businesses that sell alcoholic beverages to go must post warning signage regarding open container laws. 

    Is drive-thru service permitted?

    Yes.  Only licensees can sell and deliver alcoholic beverages to a person in a motor vehicle or a person outside a licensed premises via pass-out window or a slide-out tray to the outside of the licensed premises.

    What are hours of operation for retail sales?

    All licensees are permitted to close before 2am or open after 6am, regardless of conditions on their license.

    Are deliveries allowed?

    Yes. Licensees may now accept payment (including cash) at the delivery site, which was previously prohibited.

    Craft distillers may now deliver to consumers, but they cannot deliver more than 2.25 litres per consumer per day. Curbside delivery is acceptable.

    Is there a date when suspending enforcement of specific legal prohibitions will end by ABC? 

    The relief provided is temporary and may be withdrawn by the Department at any time. The Department intends to provide a 10-day notice of the termination of any such relief, although such relief may be withdrawn immediately should the needs of public safety dictate. 

    Do businesses need to continue following local laws?

    This notice does not exempt licensees from local ordinances, zoning restrictions, conditional use permits, and the like, over which the Department has no jurisdiction or control. That said, the Department will not consider any violation of such local controls to constitute a violation of the license issued by the Department.