Today, the Long Beach Innovation Team (i-team) reported to City Council regarding progress made on its Public Safety Priority. Guided by data analysis, the i-team has focused its research on High Frequency Offenders, individuals with eleven or more citations and bookings over a five-year period in the City of Long Beach.
The primary objective of this research is to better understand high frequency offenders’ experiences with the Public Safety Continuum. The Public Safety Continuum consists of: Police, Fire, Health, and Development Services Departments; the City Prosecutor's Office; and other key departments that work collaboratively to make Long Beach a better and safer place.
“The Innovation Team has been incredibly effective in improving our economic development efforts, and I am encouraged by their work on public safety,” said Mayor Robert Garcia.
In January 2017, the Long Beach i-team shifted its efforts from Economic Development to Public Safety. Supporting the Long Beach Police Department, the i-team researched the deployment of resources with a lens toward data driven solutions around high frequency offenders.
“Repeat offenders and their impact on the quality of life in our community continues to be a priority for our department,” said Police Chief Robert Luna. “We are building a network of supportive services across the Public Safety Continuum to assist with long term problem solving, while still holding people accountable for the crimes they commit.”
The i-team research will provide valuable data that will better assist in connecting high frequency offenders to services available to them and in turn assist in crime reduction. The development of the approach is people-focused, involving 26 in-depth interviews with high frequency offenders, discussions with 21 subject matter experts, 12 observational visits of service providers and City services, 12 data landscaping analyses, and over 65 participants in co-creating solutions.
“The i-team’s commitment to person-centered innovation is central to our work,” said i-team Director Tracy Colunga. “Understanding what drives human behavior and responding to people’s core needs are the catalyst to creating change.”
The i-team will continue to host co-creation solution sessions with City departments, community partners, neighborhood organizations, nonprofits, other government agencies, and high frequency offenders in the months ahead. These solutions will then inform potential pilots the City and partners can implement to triage around this population.
About the Innovation Team
Now working in more than 27 cities across four countries, the Innovation Teams Program helps cities solve problems in new ways to deliver better results for residents. Bloomberg Philanthropies awards cities multi-year grants to create in-house innovation teams, or “i-teams,” which offer cities a different set of tools and techniques to innovate more effectively and tackle critical challenges—from reducing violent crime to revitalizing neighborhoods to strengthening the growth of small businesses.
Launched in 2015 by Mayor Robert Garcia, Long Beach’s i-team works closely and supportively with their colleagues across city government. In partnership with these colleagues, the i-team aims to deeply understand the problem they are trying to solve by building empathy for the people impacted by it and then work quickly and creatively to co-create and test solutions that deliver meaningful results for residents. The first i-team priority was focused on Economic Development which continues to drive investments of City departments and its partners. After a detailed examination of the challenge area, the solutions proposed included: BizPort, Inspector Gadget, Hubs and Spaces, Business Navigators, and the Economic Development Blueprint. These and other solutions are currently at various stages of implementation by the Economic Department. For more information on the City of Long Beach Innovation Team, please visit www.longbeach.gov/iteam or follow them on Twitter @iteam_LongBeach and Facebook.