City of Long Beach
Public Information Office
411 W. Ocean Blvd,
Long Beach, CA 90802
At the March 15 meeting of the Airport Advisory Commission (AAC), Long Beach Airport (LGB) staff presented its plan for Terminal-related improvements to enhance the customer experience. The first phase of Terminal-related improvements was completed in 2012 and included LGB’s new passenger concourse, TSA passenger screening facility, and Parking Structure B.
“It’s an exciting time as the airport embarks on this second phase of improvements,” said Mayor Robert Garcia. “Our award-winning airport has gained an enormous amount of praise after the improvements that were completed in 2012, so we eagerly look forward to seeing the remainder of LGB’s transformation come to fruition.”
Last year, airport staff and consultants engaged in a planning effort to determine the type and level of improvements to the passenger Terminal area that would enhance levels of service and improve the customer experience for its airport guests. The scope of this study primarily focused on improvements to pre-security areas of the Terminal facilities and will not lead to an increase in flights. Components of the project include:
“The Phase II upgrades we’re making were all conceptualized with the customer in mind,” said Airport Director Jess L. Romo. “We are committed to providing the best customer service and hospitality for our customers, and we believe these improvements will provide them with an even better travel experience at LGB.”
The planned improvements will also be presented to the Mayor and City Council at an upcoming regularly scheduled City Council meeting, the date of which is still to be determined.
To view or download a copy of the presentation, please visit: http://www.lgb.org/civicax/filebank/blobdload.aspx?BlobID=3286.
About Long Beach Airport
Founded in 1923 as the first municipally-owned airport in California, Long Beach Airport (LGB) recently completed a revitalization to update its facilities. In 2012, a new passenger concourse opened to the public and has since garnered extensive praise for its modern design and architecture, local eateries and easygoing travel experience. Recently, both Fodor’s Travel Guide and the BBC named LGB one of the top 10 terminals in the world, and USA Today and 10Best.com recognized LGB for Best Airport Dining in their Readers Choice poll. LGB offers non-stop service to several U.S. cities while supporting a healthy general aviation community with nearly 300,000 annual operations. The airport is also a source of substantial economic activity and employment, as well as a leader in maintaining a sustainable, environmentally responsible operation. For more news, pictures, videos and announcements of what's happening, "Like" us on Facebook, or follow us on Twitter @LBAirport and Instagram @lgbairport.