PRESS RELEASE

City of Long Beach 
Public Information Office
333 W. Ocean Blvd, 
Long Beach, CA 90802

1/17/2019
FOR IMMEDIATE RELEASEPress Release # CM:011719B
Subject:
Long Beach Extends Relief Opportunities to Federal Workers Impacted by the Federal Government Shutdown
Contact:
Kevin Lee
Public Affairs Officer
City Manager’s Office
562.570.6811
Kevin.Lee@longbeach.gov




The City of Long Beach today announced it will extend relief opportunities to Federal workers who are experiencing financial hardships and concerned with paying their utility bills, parking citations and other billing services, due to their unpaid status related to the partial Federal government shutdown. The City will provide payment arrangement assistance to these customers and households.

“We are in the middle of the longest federal government shutdown in history,” said Mayor Robert Garcia. “It’s important we help provide support to our fellow public servants in their time of need. I encourage those who are impacted to call our customer service staff for assistance.”

Long Beach customers impacted by the federal government shutdown can call the following numbers below for assistance with payment arrangements for utility services, parking citations and billing services:

  • Utility Services, (562) 570-5700.
  • Parking Citations, (562) 570-6822.
  • Billing Services for Collections, Ambulance, and False Alarms, (562) 570-7600.

Utility services include gas, water, refuse, sewer and recycling.

“The City’s call center and billing staff work diligently to assist customers on a regular basis when they are having difficulties paying their bills,” said City Manager Patrick H. West. “We take pride in offering such a service to community members that experience significant, temporary financial hardship, and are glad we are able to extend this service to Federal workers at this time. I’d like to thank the City’s dedicated leadership teams for providing these opportunities.”

Effective immediately, customers impacted by this event may contact the aforementioned customer service numbers, and staff will help them with issues such as shut-off for non-payment, late utility bills or inability to pay current bills. Impacted customers will be able to make these payment arrangements until such time the federal government is reopened.

About the City of Long Beach

Home to approximately 470,000 people, the multiple award-winning and innovative City of Long Beach offers all the world-class amenities of a large metropolitan city while maintaining a strong sense of individual and diverse neighborhoods nestled together along the California coast. As a full-service charter city, Long Beach is home to the Queen Mary, Aquarium of the Pacific, several museums and theaters, a highly-rated school district, Long Beach Airport, the Port of Long Beach, as well as many award-winning City departments such as Health, Parks, Recreation and Marine, Development Services and more. The City also has a highly-respected university and city college, two historic ranchos, five hospitals, five golf courses, 171 parks, miles of beaches, marinas, bike paths, and a Bike Share program.

For more information about the City of Long Beach, visit http://longbeach.gov/. Follow us on social to keep up with the latest news: Facebook, Twitter, Instagram, and YouTube.