How to Pay Your Utility Bills
Your account number and the last four numbers of your Social Security Number are required to gain access to our online services. Payment by Internet using Visa, MasterCard, or debit card with a Visa or MasterCard logo will be assessed a processing fee of $3.75. Payment by Internet using eCheck will be assessed a processing fee of $0.95.
Send payments with your account number on the check or money order to:
City of Long Beach
P.O. Box 630
Long Beach, CA 90842-0001
Visa or MasterCard credit/debit card payments are accepted 24 hours a day by calling us at (562) 570-5700. A processing fee of $3.75 will be added to your payment.
If your bank offers online or home banking, you can use your computer to pay your City of Long Beach utility bill via our Electronic Funds Transfer option. Check with your bank, credit union, or bill payment service provider for more information.
Level Pay Plan:
A program to assist Long Beach residents and most business owners with their high gas bills by spreading charges over several months. It averages 12 months of your bill so that the high winter bills will be averaged with the lower bills generally paid in warmer months. Call our business office (562)570-5700 to apply.
Payments may be made in person at Long Beach City Hall, at 333 W. Ocean Blvd between the hours of 7:30 am to 4:30 pm Monday through Friday in the lobby by cash, check, Visa, MasterCard, or debit card.
For your convenience, there is also a 24 hour drop box for payments located on the east side of City Hall.
Bills can also be paid at various payment locations around Long Beach.