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Micro-Mobility Program (e-Scooters/E-Bikes)

Micro-Mobility Permit

The 2022 Shared Micromobility Program regulations can be found here.

On August 7, 2020, Long Beach transitioned from its former electric scooter pilot program to a permanent citywide Shared Micro-Mobility Permit Program. Four Operators were selected through the Request for Proposal process, which allows Operators to apply for a 12-month Micro-Mobility Permit. Through the City’s program, each Operator can initially deploy up to 500 e-scooters, with the potential to increase up to 1,000 e-scooters per Operator. Deployment of the program’s e-scooters are only allowed on City pre-approved drop-zones. Operators are responsible for the maintenance, operations, and disinfecting of their fleet of e-scooters daily. Mobility staff will continue to monitor the program and provide recommendations on program changes to the City Council as necessary.

Go Long Beach App:

Residents and businesses are encouraged to report any e-scooter parking violations through the City’s Go Long Beach App. Once reported through the app, e-scooter vendors will typically remove the vehicle within 2 hours.

E-Scooter Vendor Contact Info:

The public should contact vendors directly regarding issues with vehicle maintenance, billing, and questions regarding pricing and user apps.

Bird: hello@bird.co 1-866-205-2442
Lime: support@li.me 1-888-LIME-345
Razor: sharesupport@razorusa.com 1-833-LAST-MILE
VeoRide: LBCops@veoride.com 1-855-836-2256

E-Scooter Reduced Fare Programs:

Bird Community Pricing
Lime Access
Razor Affordability Program
Veo Access

Questions or comments on the program? Contact City of Long Beach: e-scootershare@longbeach.gov