Information for Healthcare Providers, Laboratories & Those Serving At-Risk Populations
Healthcare providers should report all confirmed cases of COVID-19 to the Health and Human Services Department, Communicable Disease Control Program immediately.
- Regular business hours: 562.570.4302
- After hours and on weekends: 562.500.5537
City of Long Beach Health Provider Alerts
California Department of Public Health All Facility Letters
Health Order for Diagnostic Testing in Healthcare Facilities (effective Friday, July 31, 2020)
- CDPH issued Guidance
- CDC Evaluating and Testing Persons for Coronavirus Disease 2019 (COVID-19)
- COVID-19 Positive Patient Transfer Checklist
- CDC Infection Prevention and Control FAQs
- CDC Infection Prevention for Suspect Cases
Request Medical Resources
Food, Supplies, & Volunteers
- Food Bank of Southern California
Serving the SoCal region for over 45 years, the Foodbank of Southern California consists of over 700 certified charitable community agencies that care for hungry people in need from all walks of life. Together with their counterpart, LA Regional Food Bank, they serve the region through the support of USDA and the county’s department of social services to distribute food among their member agencies. +Visit Website
Make sure that no sick workers/volunteers are present, send them home immediately. Ensure that all volunteers wear face coverings, and tha there’s frequent handwashing/hand sanitizing, and practice physical distancing measures (6 feet) per Health Officer Orders.
Health Guidelines & Educational Resources for Service Providers
- Shower and Toilet Health Requirements for Shelters
There should be one (1) shower and one (1) hand-washing station per 15 people and one (1) toilet per 20 people in shelters.
- Teach and reinforce healthy hygiene practices
- Train staff and volunteers on healthy hygiene practices.
- Communicate the importance of healthy hygiene practices with members and visitors.
- Ensure adequate supplies (e.g., water, soap, paper towels, hand sanitizer, tissue) to support healthy hygiene practices.
- Intensify cleaning and disinfection efforts
- Routinely (at least once per day, if possible) clean and disinfect surfaces and objects that are frequently touched, particularly in areas that people tend to walk thorough such as kitchen areas or stairs with hand railings. This may include cleaning objects/surfaces not ordinarily cleaned daily (e.g., doorknobs, light switches, classroom sink handles, countertops).
- Provide EPA-registered disposable wipes so that commonly used surfaces (e.g., keyboards, desks, remote controls) can be wiped down.
- Ensure adequate cleaning and disinfection supplies.
- Communicate with staff, volunteers, and the people you serve.
- 4 Steps to Food Preparation
- Practice physical distancing and frequent handwashing and sanitizing requirements per Health Officer Order.
- Food To Go and Customer Pick Up
- Food Bank of Southern California
- 9/23/2020 - Long Term Care Facility COVID-19 Guidance
- 7/22/2020 - Process for Dealing with a Suspect COVID-19 Case in a Skilled Nursing Facility
- 7/22/2020 - Clearing Healthcare Workers to Return to Work at a Skilled Nursing Facility
- 5/30/2020 - Congregate Facilities Guidance
- 5/13/2020 - Requests for Urgent Staffing Resources for COVID-19
- 4/07/2020 - Long Beach Long-Term Care Facility Guidance for Managing and Preventing COVID-19
- 4/06/2020 - COVID-19 Checklist for Long-Term Care Facilities
- WEBINAR, Thursday, April 9, 12:00-1:15 pm, PDT: Caring for the Aging Population during COVID-19: Resources for County Leaders
- CDC recorded webinar “Preparing Nursing Homes and Assisted Living Facilities for COVID-19”
- CDPH recorded webinar “COVID-19: Guidance for SNFs”
- Long-Term Care Facilities Case Information (Updated weekly on Thursdays)