Homeless Services
Multi-Service Center | Outreach | Mobile Access Center | REACH Team | Library Outreach | Shelter Beds and Interim Housing | Safe Parking | RV Sanitation | Permanent Housing
MULTI-SERVICE CENTER
- Case management
- Housing Services
- Homeless Prevention
- Medical services through a clinic
- Obtaining vital records
- Obtaining identification
- Mail services
- Employment assistance
- Harm reduction services
- Mental health support
- Safe parking program and more.
If you are looking for support, please call the Multi-Service Center at (562) 570-4500 or visit at:
1301 W. 12th Street
Long Beach, CA 90813 (map)
| Monday | 8:00 a.m. - 4:00 p.m. |
| Tuesday | 8:00 a.m. - 4:00 p.m. |
| Wednesday | 8:00 a.m. - 4:00 p.m. |
| Thursday | 8:00 a.m. - 2:00 p.m. |
| Friday | 8:00 a.m. - 4:00 p.m. |
*Closed daily from noon to 1 p.m.
To offer supportive services, these City partners are co-located at the Multi-Service Center or operate pop-ups there on certain days of the week:
- The Children’s Clinic
- Goodwill
- Help Me Help You
- LA County Probation
- Mental Health America of Los Angeles – Supportive Services for Veteran Families
- AIDS Healthcare Foundation
- Anthem Blue Cross
- Asian American Drug Abuse Program (AADAP)
- LA County Metro
OUTREACH
The City operates homeless outreach teams, currently budgeted with 27 positions that both proactively engage people experiencing homelessness as well as respond to community request for engagement. Outreach is a vital part of our homeless response as it allows the City to meet people where they are at and develop trust and rapport, while informing people of the resources available to them.
If you are trying to help someone experiencing homelessness through outreach, please contact us at (562) 570-4MSC (4672) or email HomelessServices@longbeach.gov.
REACH TEAM
The City has created three specialized teams called Restorative Engagement to Achieve Collective Health (REACH). The REACH teams consist of a mental health clinician, public health nurse and outreach worker who are going out and engaging people around their complex mental and physical health needs and getting people engaged with longer term care.
LIBRARY OUTREACH
As part of the Homeless Services Bureau, our dedicated Health Educators are here to help individuals experiencing homelessness access valuable resources and support. From case management and vital records assistance to mental health services, mail support, housing connections, and more. For additional assistance, visit one of the following Long Beach Public Libraries today!
Billie Jean King Library200 W. Broadway (map) |
Outreach Hours Tuesday: 10:00 a.m. - 4:00 p.m. Wednesday: 12:00 p.m. - 4:00 p.m. Thursday: 10:00 a.m. - 4:00 p.m. Friday: 10:00 a.m. - 4:00 p.m. 2nd Floor - Study Room D |
Mark Twain Library1401 E. Anaheim St. (map) |
Outreach Hours Tuesday: 1:00 p.m. - 4:00 p.m. Wednesday: 1:00 p.m. - 4:00 p.m. Thursday: 1:00 p.m. - 4:00 p.m. Friday: 1:00 p.m. - 4:00 p.m. Study Room |
Michelle Obama Library5870 Atlantic Ave. (map) |
Outreach Hours Monday: 1:00 p.m. - 4:00 p.m. Tuesday: 1:00 p.m. - 4:00 p.m. Wednesday: 1:00 p.m. - 4:00 p.m. Thursday: 1:00 p.m. - 4:00 p.m. Quiet Room B |
Hours of operation may vary and are subject to change or cancellation. The MSC is also available for further assistance.
Download the printable Library Outreach flyer.
MOBILE ACCESS CENTER
The Mobile Access Center (MAC) vehicle is a new form of street outreach that allows staff to begin the intake process on the street with people experiencing homelessness beyond the City's Multi-Service Center (MSC). The MAC serves as an extension of the Homeless Services Bureau, including REACH, Homeless Outreach Services and the MSC. This approach increases access to services and resources for people experiencing homelessness, including case management, homeless prevention, connection to mental health services, mail services, connections to housing and more. Staffed by members of the Homeless Services Bureau and a public health nurse, the vehicle allows clients to receive direct services including routine health checkups.
| Mondays | 9 a.m. - noon |
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| 1:30 - 4 p.m. |
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| Tuesdays | 9 a.m. - noon |
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| 1:30 - 4 p.m. |
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| Wednesdays | 9 a.m. - noon |
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| 1:30 - 4 p.m. |
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| Thursdays | 9 a.m. - noon |
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| Fridays | 9 a.m. - noon |
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SHELTER BEDS AND INTERIM HOUSING
CITY OWNED
Atlantic Farms Bridge Housing Community
Our facility welcomes up to 125 adults, offering common areas where people can relax and connect. Participants have access to restrooms and showers, dedicated case management offices, and a comforting family respite room for overnight stays when needed. We also provide practical amenities like laundry facilities, a dog run, an outdoor dining area, and a charging station to help meet every day needs. In addition to these comforts, we offer essential services such as health care, job training, benefits support, education resources, and guidance for those seeking help with substance use.
- Number of beds: 125
- Accommodation: Adults, no children under 18
- Referral Needed: Yes, from MSC caseworker
Inclement Weather Shelter
When it rains or temperatures fall to 45°F or below, the Multi-Service Center offers 60 beds on a first-come, first-served basis to those in need. People experiencing homelessness can stay informed about the Inclement Weather Shelter and available resources by texting “HOME” (for English) or “HOGAR” (for Spanish) to 99411.
- Number of beds: 60
- Accommodation: Adults, no children under 18
- Referral Needed: No, shelter operates on a first come, first served basis
Winter Shelter
The City’s Emergency Shelter at 702 W. Anaheim St. offers a safe and welcoming space for up to 125 people during the winter months, from January 1 to March 31. Participants are greeted with warm meals, hot showers, and clean restrooms, along with a comfortable enclosed outdoor area to unwind. The shelter also welcomes service animals and pets, ensuring everyone feels at home. In addition to these comforts, caring staff provide case management, housing support, ID assistance, and connections to year-round shelters and behavioral health resources, all designed to help individuals take the next step toward stability and well-being.
- Number of beds: 85 - 125
- Accommodation: Adults, no children under 18
- Referral Needed: Yes, from MSC caseworker
Please note that the Winter Shelter has concluded for the 2025 winter season.
COMING SOON
Homekey at 1725 - Spring 2025
A new housing community developed through the state’s Project Homekey program. Once open, this site will offer interim housing and supportive services for individuals experiencing homelessness, providing a safe and stable place to begin the journey toward permanent housing.
The facility will feature remodeled rooms, a welcoming lobby, improved hallways, and inviting community spaces like a pantry and resident lounge areas for relaxation and connection. Planned security enhancements throughout the building will help create a safe, supportive environment for both future residents and the surrounding neighborhood.
- Number of beds: 100
- Accommodates: Adult individuals & couples, no children under 18
- Referral Needed: Yes, from MSC caseworker
Youth Shelter and Navigation Center - Summer 2025
The Youth Shelter and Navigation Center will offer essential support year-round, seven days a week. It will provide two core services: support for youth ages 18 to 24 and daily storage for individuals experiencing homelessness, regardless of age. The center will feature 12 shelter beds, along with restrooms, showers, laundry facilities, a kitchenette, and a comfortable lounge area. Young people will be connected to comprehensive social services and on-site case management to help them build a stable future.
- Number of beds: 12
- Accommodates: Young Adults (ages 18 – 24)
- Referral Needed: Yes, from MSC caseworker
Homekey at 5950 - Summer 2025
A new housing community developed through the state’s Project Homekey program. Once open, this site will offer 78 non-congregate units – including 12 that are ADA accessible – along with updated common areas and support spaces. Each room will be furnished with a new bed, dresser, table and chairs, microwave, mini-fridge, and television. Units will also feature vinyl flooring, in-unit temperature controls, and fully remodeled bathrooms for comfort and dignity.
Additional planned amenities include a patio area with seating, a dog run, and dedicated space for on-site case management. Homekey at 5950 is part of the City’s continued effort to provide safe, welcoming housing options and move closer to ending homelessness in our community.
- Number of beds: 78
- Accommodates: Adults, no children under 18
- Referral Needed: Yes, from MSC caseworker
NON-CITY OWNED
Elizabeth Ann Seton Residence
Elizabeth Ann Seton Residence provides a warm and caring environment for up to 44 pregnant women, families experiencing homelessness, and seniors. Guests are welcomed into private rooms where they can feel safe and comfortable. They offer nourishing meals, laundry facilities, and transportation to help meet daily needs. Families also receive clothing, baby supplies, and hygiene products to support their well-being. The dedicated staff provides compassionate case management, parenting and life-skills classes, and engaging family activities, all designed to help residents feel supported as they build a brighter future.
- Number of beds: 44
- Accommodation: Pregnant women, individuals with children, seniors
- Referral Needed: Yes, from MSC caseworker
Lydia House
Lydia House offers a safe and nurturing haven for up to 50 women and children facing abuse, addiction, financial hardship, or abandonment. With compassionate care and support, they provide the critical services needed to help families heal, rebuild, and move forward with hope and stability.
- Number of beds: 50
- Accommodation: Women and children
- Referral Needed: Yes, from MSC caseworker
Bridge Shelter
A non-congregate shelter placement for individuals who have an upcoming move-in date for a transitional or permanent housing placement.
- Number of beds:
- Accommodation: Adults, no children under 18
- Referral Needed: Yes, from MSC caseworker
SAFE PARKING
The City of Long Beach Safe Parking Program offers a safe, dignified environment for individuals currently sheltering in their vehicles to park overnight while accessing basic needs and being connected to supportive services.
To access a spot in the Safe Parking Program, participants must obtain a referral from the Multi-Service Center (1301 W. 12th St.). For more information, please call the MSC at 562-570-4500.
RECREATIONAL VEHICLE (RV) SANITATION AND WATER FILLING
The City operated RV sanitation site, located at St. Louis Avenue and 32nd Street, is open Thursdays from 9 a.m. to 4 p.m. and will provide services to people who have received a referral from the Multi-Service Center (MSC). It offers sanitation dump stations, allowing people living in RVs to properly dispose their sewage, as well as provide access to water filling stations. This site is not open to the general public. People experiencing homelessness and living in RVs who are interested in using these services must first receive a referral from the MSC, located at 1301 W. 12th St. No overnight parking is offered.
PERMANENT HOUSING
Long Beach has multiple permanent housing programs to assist people with financial assistance and supportive services to get back into housing.
Home Program: A program for people experiencing homelessness that need just a security deposit to get back into permanent housing.
Rapid Rehousing: Participants are provided time limited assistance with supportive services, security deposit and rental assistance to get back into permanent housing. At the end of the program participants will take over their full rent.
Tenant Based Supportive Housing: Participants are provided with a voucher where they can find a private landlord in the community that is willing to work with the program. Participants will pay 30-40% of their income towards rent and the program will pay the difference. People are providing non-time limited supportive services.
Project Based Supportive Housing: Participants are matched to a unit within a specific apartment building where they pay 30-40% of their income for rent. Supportive services are provided on site with an enriched environment.
The City of Long Beach prioritizes who receives permanent housing resources through the Long Beach Coordinated Entry System (CES). Long Beach operates its own Continuum of Care meaning that housing resources are specifically coordinated for resources specific to the City of Long Beach.
If you are within the Greater Los Angeles area outside of Long Beach you can find access to services at https://www.lahsa.org/ces/home/gethelp/. To get screened and be eligible to be matched to permanent housing resources people can come into the Multi-Service Center to meet with a case manager. If you are a landlord and interested in participating in any of these programs please send an email to HomelessServices@longbeach.gov and staff will connect with you with information on the various programs.
Coordinated Entry System Partners List
- 1736 Family Crisis Center *
- AIDS Healthcare Foundation
- Anthem Blue Cross
- Ascent
- Ashlee's Homeless Fund
- Asian American Drug Abuse Program (AADAP)
- Bienestar
- Care Closet LBC
- Catholic Charities *
- Century Housing
- Christian Outreach in Action **
- City HEART
- Downtown Long Beach Alliance (DLBA)
- Family Promise of South Bay *
- First To Serve *
- Goodwill *
- Harbor Interfaith *
- Health Net
- Healthcare In Action **
- Help Me Help You
- His Little Feet, Inc. **
- His Nesting Place
- Holiday's Helping Hands
- Illumination Foundation *
- Interval House *
- Jovene's Inc.
- LA Care
- LA Community Health Project
- LA County Department of Mental Health
- LA County Housing for Health
- LA County Office of Diversion and Reentry
- LA County Probation
- Linc Housing
- Long Beach City College
- Long Beach City Prosecutor's Office
- Long Beach Community Table **
- Long Beach Rescue Mission
- Long Beach Veteran's Affairs Hospital
- Los Angeles Centers for Alcohol and Drug Abuse (LACADA)
- Lutheran Social Services of Southern California *
- Mental Health America of Los Angeles *
- Mercy Housing
- New Life Social Services of Atlanta
- Pacific Gateway
- PATH (People Assisting the Homeless) *
- Project Dignity **
- Safe Refuge
- SCAN Health
- Searchlight Society
- Serenity Recuperative Care
- St. Luke's Episcopal Church
- Su Casa
- The Children's Clinic *
- The Good Seed
- Urban Community Outreach
- Urban Social Services and Advocacy
- US Vets *
- Volunteers of America Los Angeles *
- Women's Shelter of Long Beach
* Currently have a contract to provide homeless services with the City of Long Beach
** Have received funding through the Mayor’s Fund in the past 2 years
