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Street Outreach Network

Street outreach is often the City’s first step in helping people experiencing unsheltered homelessness. Outreach teams go directly to where people are, such as sidewalks, parks, the beach, and areas near freeways. They work to build trust, understand needs, and connect people with shelter, services, and housing.

The City has several dedicated outreach teams that travel throughout Long Beach to offer support and meet basic needs. Every month, they respond to community requests and make hundreds of proactive contacts with people in need. 

Mobile Access Center

Photo of the mac truck
Can’t make it to the MSC? We can bring our services to you with the Mobile Access Center (MAC)! This “MSC on wheels” can offer many of the services the MSC offers, and it travels throughout the City.

MAC Schedule

Mondays 9 a.m. - noon
Tuesdays 9 a.m - noon  
  1:30 -
4 p.m.		  

  • Houghton Park (6301 Myrtle Ave.), Inside Ronald Arias Health Equity Center
Wednesdays 9 a.m. - noon  

  • Chittick Field (1900 Walnut Ave.) In parking lot near restrooms.  

  • MacArthur Park (1321 E Anaheim St.). On the west side of the park located on Warren Ave. 
  1:30 -
4 p.m.		  

  • Heartwell Park (4055 N Bellflower Blvd) In the parking lot of BACH Neighborhood Library. 
Thursdays 9 a.m. - noon  
Fridays  9 a.m. - noon

Street Outreach

Photo of outreach worker engaging with a person in a tent

Outreach is a key part of how we respond to homelessness. It helps us build trust by meeting people where they are.

The City has outreach teams that travel across Long offer services and basic needs. We also have three special REACH teams (Restorative Engagement to Achieve Collective Health) made up of a:

  • Mental health clinician
  • Public health nurse
  • Outreach worker

These teams help people with serious mental and physical health needs and connect them to long-term care and support.

Learn more about the REACH team

Looking to get help for someone who is experiencing homelessness or want to discuss an encampment?  Call (562) 570-4MSC (4672)


Library Outreach

Need Help? Our Health Educators Are Here for You

As part of the Homeless Services Bureau, our Health Educators help people experiencing homelessness connect to important services and support.

We can assist with:

  • Case management
  • Getting vital records (like birth certificates or IDs)
  • Mental health services
  • Mail support
  • Housing referrals
  • And more

For help, visit one of the participating Long Beach Public Libraries today!

Billie Jean King Library

200 W. Broadway (map)

Outreach Hours
Tuesday: 10:00 a.m. - 4:00 p.m.
Wednesday: 12:00 p.m. - 4:00 p.m.
Thursday: 10:00 a.m. - 4:00 p.m.
Friday: 10:00 a.m. - 4:00 p.m.

1st Floor - Community Living Room (Tuesdays & Fridays)
2nd Floor - Study Room D (Wednesdays & Thursdays)

Mark Twain Library

1401 E. Anaheim St. (map)

Outreach Hours
Tuesday: 1:00 p.m. - 4:00 p.m.
Wednesday: 1:00 p.m. - 4:00 p.m.
Thursday: 1:00 p.m. - 4:00 p.m.
Friday: 1:00 p.m. - 4:00 p.m.

Study Room

Michelle Obama Library

5870 Atlantic Ave. (map)

Outreach Hours
Monday: 1:00 p.m. - 4:00 p.m.
Tuesday: 1:00 p.m. - 4:00 p.m.
Wednesday: 1:00 p.m. - 4:00 p.m.
Thursday: 1:00 p.m. - 4:00 p.m.

Quiet Room B

Hours of operation may vary and are subject to change or cancellation. The MSC is also available for further assistance.

Download the printable Library Outreach flyer.

Homelessness Assistance

Experiencing homelessness or at risk and need help now?
Call (562) 570-4500

Looking to get help for someone who is experiencing homelessness or want to discuss an encampment?
Call (562) 570-4MSC (4672)

Donate

Mayor's Fund to Homeless Action, Donate Today!

FAQ

Get Answers to Frequently Asked Questions »

Multi-Service Center

1301 W. 12th Street
Long Beach, CA 90813 (map)
(562) 570-4500

Email:
HomelessServices@longbeach.gov

Hours of Operation:
Monday         8:00 a.m. - 4:00 p.m.
Tuesday         8:00 a.m. - 4:00 p.m.
Wednesday   8:00 a.m. - 4:00 p.m.
Thursday       8:00 a.m. - 2:00 p.m.
Friday             8:00 a.m. - 4:00 p.m.
*Closed daily from noon to 1 p.m.

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