Development Services

The new Ombudsperson position for the Long Beach Development Services Department was created to help our customers through the permitting process, bring resolution to conflicts or concerns about issues that may arise on individual projects, and facilitate process improvements for customers and staff.

The Ombudsperson acts as an advocate for the customer, answering questions, mediating complaints or issues and coordinating with various citywide departments or bureaus to make customer interactions as trouble-free as possible.

• If you need help with the application process.
• If you are experiencing difficulties with the permitting process or getting a permit issued.
• If you are receiving conflicting information from permit counter staff or other City departments.
• If you don’t understand the requirements for your submittal.
• If you have questions regarding the review and/or inspection process.

For questions regarding building codes, building permit fees, Permit Center appointments and permit or plan check status, please contact the Building and Safety Bureau at 562-570- PMIT (7648).

For questions regarding zoning, land use entitlements, environmental reports and accessory dwelling units (ADUs), please contact the Planning Bureau at 562-570-6194 (except on Fridays).

To translate the text on this page, please go to the top Long Beach navigation bar and click ‘SELECT LANGUAGE.’ To return to the English version, go to the top Google navigation bar and click ‘Show Original.’

AVISO DE TRADUCCIÓN: Para traducir el texto de esta página, vaya a la barra de navegación superior de Long Beach y haga clic en ‘SELECT LANGUAGE.’ Para volver a la versión en inglés, vaya a la barra de navegación superior de Google y haga clic en ‘Show Original.’