New Concern Submission System - More Ways to Contact Us
We have recently enhanced our system to ensure noise concerns are recorded with greater accuracy and entered directly into the Airport Noise and Operations Monitoring System (ANOMS). All noise concerns are important to us. To submit a concern, please use one of the following methods most convenient for you:
Method #1 – Phone:
To issue a noise concern via phone, please call our Noise Concern Hotline at (562) 573-9842. We will need the following information from you. If you call in the future from the same phone number, the system will remember your personal details and you will be able to go straight to Step 3.
Step 1: State Your First and Last Name
Step 2: State Your Complete Address and Zip Code
Step 3: Select Number for Your Main Concern
Step 4: Clearly State the Date and Time the Event Occurred and Comment on the Issue
Method #2 – Webtrak:
Using WebTrak, you can review real-time or historical airport operations (flight tracks) and noise levels from our Remote Monitoring Terminals (RMTs). You can lodge a noise concern directly from the website by clicking on the aircraft and then clicking the “Report Aircraft” button.
Method #3 – Webform
An alternative to Webtrak, you can go directly to the Noise Concern Form webpage.
For Webtrak and Websform, we encourage you to sign up for an Envirosuite Viewpoint account by clicking “Log In” button on the upper right of the form. Then click “Sign Up”; entering an email address and password. Once you are logged in, you will only have to enter in contact details once. Subsequent logins will take you directly to the disturbance details portion of the form.
If you have any questions or concerns about the information above, please feel free to let us know and we will get back to you as soon as possible.
General information can be requested either via email - LGBNoise@longbeach.gov - or via landline telephone at (562) 570-2635. Concerns sent to the general information inbox or main phone line may take longer to process. For the quickest response, please use the new phone number or submit through Webtrak or the Webform.
Recent Timeline of Actions Related to General Aviation Noise and Transition to Unleaded Aviation Fuel
In response to community concerns regarding an increase in general aviation activity, as well as concerns about the use of leaded aviation fuel for most of those operations, Long Beach Airport has worked together with the City Council on a series of actions, as outlined below.
- April 22, 2025:
City Council passed the update to our Airport's Noise Compatibility Ordinance to increase the fines for violations. The update doubles the original fine amounts to account for inflation and includes language such that the fines automatically adjust for inflation in the future, to align with the intended financial deterrent. Some administrative updates were included such as removing gender-specific pronouns, correcting outdated runway names, and including an "email" option for violation notifications. The updated ordinance will take effect 31 days from the approval date.
- March 5, 2025:
With express approval from the FAA, Councilwoman Kerr of District 5 led the Council in directing the City Attorney and staff to draft an amendment to the Airport Noise Compatibility Ordinance to increase fines for violations and to update outdated references.
- December 20, 2024:
Airport staff provided a second update on general aviation operations, including updates on the recommendations from the 10/31/23 comprehensive report. Of particular note is discussion of the launch of the Flying Friendly program and next steps to increase the fines for noise violations.
- June 25, 2024:
The Federal Aviation Administration (FAA) and LGB co-hosted a public informational webinar with various FAA lines of business and LGB staff, along with members of the Aircraft Owners and Pilots Association (AOPA), the National Business Aviation Association (NBAA), and the Long Beach Airport Association (LBAA). Topics included: FAA’s management of Southern California’s complex airspace; historic and current general aviation operations at LGB; runway usage at LGB; flight school operations; LGB’s Noise Ordinance; and the status of unleaded avgas and its usage at LGB and nationwide. Anyone interested in these topics is encouraged to view the full recording.
- March 15, 2024:
Airport staff provided an update on general aviation operations, including on the seven recommendations from the 10/31/23 comprehensive report. Additional charts and data were provided in the appendices.
- January 23, 2024:
City Council approved a Subsidized Aviation Fuel for the Environment (SAFE) incentive program to subsidize the cost of unleaded aviation fuel at Long Beach Airport, becoming one of only a handful of airports in the nation to do so.
- Jlaunched with outreach to LGB-based pilots and aircraft owners, a new webpage, and social media messaging.
- December 12, 2023:
Airport officials presented findings (begins at 1:35 mark) from the Oct. 31 General Aviation Operations Report to City Council.
- December 7, 2023:
Mayor Richardson and Councilwoman Megan Kerr, along with other City officials, met with FAA and EPA leadership to discuss concerns regarding increased general aviation operations and a desire to speed up federal efforts to eliminate the use of leaded aviation fuel.
- November 14, 2023:
City Council approved a Supplemental Type Certificate Fee (STC) reimbursement program to provide up to $300 for aircraft owners to obtain required approval from the FAA before their plane can use unleaded fuel.
- October 31, 2023:
The Airport responded to the City Council request with a comprehensive report detailing the complexity of Airport operations, the multiple jurisdictions involved, and a suggestion for seven recommendations within the City’s authority to address community concerns.
- September 12, 2023:
In response to an increase in general aviation operations, City Council requested a comprehensive report detailing general aviation operations at Long Beach Airport, including information on how the use of unleaded aviation fuel could be incentivized.
- August 7, 2023:
City officials celebrated the first delivery of unleaded aviation fuel with Signature Aviation @ Aeroplex at LGB.
- December 6, 2022:
City Council voted to waive fuel flowage fees for three years as a first step towards incentivizing the use of unleaded aviation fuel and encouraging a fuel provider to begin supplying an unleaded option at Long Beach Airport.
- December 2, 2022:
The Airport responded to the 10/18/22 City Council request with a memo outlining the Airport’s ongoing efforts to work with industry partners to bring an unleaded aviation fuel option to customers at Long Beach Airport.
- October 18, 2022:
Then-Vice Mayor Rex Richardson brought forth the recommendation for the City Manager to work with Airport staff and stakeholders to establish a plan to reduce and mitigate lead pollution, which was approved by the City Council.
