City of Long Beach
Public Information Office
411 W. Ocean Blvd,
Long Beach, CA 90802
Long Beach, CA - The City’s Go Long Beach mobile app is enhanced with two new types of reporting capabilities. The public can now use the app to immediately report sightings of illegal fireworks usage and electric scooter, or E-Scooter, parking violations.
“I’m excited for these great improvements to the Go Long Beach app,” said Mayor Robert Garcia. “Beyond the many features already available, these updates help our community easily upload photos, locations and additional details to help address important issues for our community, including registering problems with fireworks and illegally parked electric scooters.”
The app, which allows users to report problems by uploading images, geotagging and writing in additional details, can be downloaded from the City’s App webpage for both Android and Apple devices.
When it comes to E-Scooter parking issues, the respective vendor will be notified to relocate the device to a proper location or the device could be impounded; the standard response time to address the violation is within two hours, but may vary depending on conditions.
For fireworks reports, City Prosecutor staff will respond quickly to gather additional information to aid in their investigation. People should not call 911 to report fireworks, which are banned in the City of Long Beach, unless the fireworks have caused an injury or fire.
The new fireworks reporting capabilities in the Go Long Beach app will be used instead of the City Prosecutor’s portal for illegal fireworks reporting, which was created by City Prosecutor Doug Haubert as a temporary solution in 2020. Since its inception, 11 criminal cases have been filed by prosecutors based solely on resident-initiated reports through the portal. This was the first time such technology had been used for criminal cases in Long Beach.
The addition of the two new reporting capabilities to the app was driven by public meetings and community surveys. City staff solicited input from neighborhood association members, business improvement district leads and other stakeholders about how to improve the Go Long Beach app.
The City launched the original Go Long Beach app in 2010, becoming one of the first large cities in Southern California to offer a citywide smartphone app. The City also offers several other helpful smartphone apps, including LBPL To Go (Long Beach Public Library Mobile), Go LBPD (Go Long Beach Police Department), Vote Long Beach (Long Beach Election Information), Go LGB Airport (Long Beach Airport) and EZparkLB.
The latest version of Go Long Beach app, available in English, Spanish, Khmer and Tagalog, was released in September 2020 to provide residents, businesses and visitors with the opportunity to access additional services, report issues and easily view City data from the convenience of a personal device.
About the City of Long Beach
Home to approximately 470,000 people, the multiple award-winning and innovative City of Long Beach offers all the world-class amenities of a large metropolitan city while maintaining a strong sense of individual and diverse neighborhoods nestled together along the California coast. As a full-service charter city, Long Beach is home to the Queen Mary, Aquarium of the Pacific, several museums and theaters, a highly-rated school district, Long Beach Airport, the Port of Long Beach, as well as many award-winning City departments such as Health, Parks, Recreation and Marine, Development Services, Public Works and more. The City also has a highly respected university and city college, two historic ranchos, five hospitals, 12 libraries, five golf courses, 169 parks, miles of beaches, marinas, bike paths and a Bike Share program.
About Technology and Innovation
The Technology and Innovation Department provides a centralized resource for technology deployment and support throughout the city. It is our mission to provide a customer-focused environment that integrates people, processes, and technology to increase the efficiency and effectiveness of city services. To learn more about Technology and Innovation, visit, www.longbeach.gov/ti.
About Public Works
The Long Beach Public Works Department strives to operate, preserve, and enhance the City's physical infrastructure and transportation systems. The Department provides a variety of community services including the repair, rehabilitation and general upkeep of City streets, trees, sidewalks, and City structures. Public Works also provides emergency support services throughout the City. Visit us at www.longbeach.gov/pw, "Like" us on Facebook, and follow us on Twitter and Instagram.