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TID Meeting PhotoEMPOWERING THROUGH TECHNOLOGY AND INNOVATION

We designed our site to tell you who we are, what we do, where we've been, and where we're going. 

OUR VISION

“We are technology and data informed.” Technology is fundamental to how we function. From our “Go Long Beach” app to permit management software, technology is instrumental to improving the lives of our residents, serving our businesses, and providing a high-quality experience for visitors. It is equally important to give City staff the technological tools and skills to succeed. Our city is committed to creating technology and data-informed solutions to maximize our collective impact and our ability to serve, understand, engage and meet the expectations of our residents. City staff seek a work environment that is transparent, collaborative, and empowering. These growing demands inform the technology mission and vision for the City. Over the next several years, we will invest in vital technology and learning opportunities for all City staff, to improve our resiliency in the face of uncertainties and to foster a culture of civic pride so we may passionately and equitably serve all Long Beach residents.

OUR MISSION

Provide a customer-focused environment that integrates people, process and technology to increase the efficiency and effectiveness of City services. We do this by...

  • Providing the City Workforce with a fast and reliable communications infrastructure.
  • Enhancing workforce productivity by delivering cost effective technology products and support services.
  • Ensuring the confidentiality, integrity and availability of the City’s information and the security of the City’s network and
  • Providing innovative solutions to enable open and transparent government in partnership with the City departments.

Latest News

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The City of Long Beach has been recognized as the first-place Top Digital City for its population size in the Center for Digital Government’s (CDG) 2024 Digital Cities Survey. The survey is conducted annually and evaluates how cities nationwide use technology to advance city goals, operations and services to the community.
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We are thrilled to announce the launch of our AI-powered virtual assistant, "Ask Elby!" This beta version of the chatbot will be available on the City of Long Beach website for 30 days, from November 7 to December 6. Our goal with "Ask Elby!" is to enhance the user experience by providing quick and easy access to information and resources directly from the website.   
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Every year in October, the Technology & Innovation Department (TID) participates in Cyber Security Awareness Month. Since 2004, October has been celebrated as Cyber Security Awareness Month—a collaborative effort between the government and the technology industry to raise awareness about cyber security.
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