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Digital Inclusion Internet Service Enrollment line
City Launches Internet Service Enrollment Line 6/30/2025 Long Beach, CA – The City of Long Beach has launched the Internet Service Enrollment Line, a new hotline and digital inclusion resource that connects residents with low-cost internet service. The Internet Service Enrollment Line is a statewide Get Connected Call Center powered by the California Emerging Technology Fund (CETF), whose work focuses on forging partnerships and fostering public policy for the digital divide.
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City of Long Beach Launches Pilot Program to Offer Smart Public Restrooms 5/14/2025 Long Beach, CA — The City of Long Beach has partnered with Throne Labs to launch a new four-month pilot program to improve the local restroom experience across the city and offer additional clean, safe and family-friendly smart public restrooms. 
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City of Long Beach Publishes Technology Planning and Partnerships 2024 Annual Report 4/4/2025 Long Beach, CA – The City of Long Beach Department of Technology and Innovation (TID) has released its Annual Report for the Technology Planning and Partnerships Division, which manages the City’s Smart City Initiative, data privacy program, and technology strategic planning efforts for implementing emerging technology solutions. 
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City Releases Updated Digital Inclusion Resource Guide and New Asset Map 3/17/2025 Long Beach, CA – The City of Long Beach has announced the release of two digital inclusion resources, including an updated multilingual Digital Inclusion Resource Guide and a new Digital Inclusion Resources Asset Map. These tools are designed to empower residents and bridge the digital divide by providing access to essential digital inclusion services and resources that are increasingly vital for navigating today’s digital world.
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Listening to residents: how user research transforms city services 2/5/2025 Every day, millions of residents interact with city services. From filling out forms, accessing online resources, reporting issues, and seeking information, there’s big and small touch points across every service. But how often do cities truly understand what residents experience when they’re using these services?
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City of Long Beach Named One of Nation’s Visionary Digital Inclusion Trailblazers for Seventh Consecutive Year 1/27/2025 Long Beach, CA – The City of Long Beach has been named a 2024 Visionary Digital Inclusion Trailblazer by the National Digital Inclusion Alliance (NDIA) for the seventh consecutive year. Long Beach is one of 34 jurisdictions from across the country to be recognized for its outstanding commitment to advancing critical digital inclusion initiatives within the community.
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City of Long Beach Ranks First Nationwide as a 2024 Top Digital City 11/19/2024 The City of Long Beach has been recognized as the first-place Top Digital City for its population size in the Center for Digital Government’s (CDG) 2024 Digital Cities Survey. The survey is conducted annually and evaluates how cities nationwide use technology to advance city goals, operations and services to the community.
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Introducing Ask Elby!, our new AI-powered chatbot on the City website! 11/7/2024 We are thrilled to announce the launch of our AI-powered virtual assistant, "Ask Elby!" This beta version of the chatbot will be available on the City of Long Beach website for 30 days, from November 7 to December 6. Our goal with "Ask Elby!" is to enhance the user experience by providing quick and easy access to information and resources directly from the website.   
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October is Cyber Security Awareness Month! 10/3/2024 Every year in October, the Technology & Innovation Department (TID) participates in Cyber Security Awareness Month. Since 2004, October has been celebrated as Cyber Security Awareness Month—a collaborative effort between the government and the technology industry to raise awareness about cyber security.
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TID Launches Community Survey and Workshops to Advance TID 26 4/18/2024 As part of the Technology and Innovation Department’s (TID) efforts to develop TID 26, the department’s short-term information technology strategic plan, we are launching a community survey and hosting two community workshops. 
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City of Long Beach Ranks First Nationwide as a 2023 Top Digital City 11/10/2023 For the third consecutive year, the City of Long Beach has been recognized as the first-place Top Digital City for its population size in the 2023 Digital Cities Survey, an annual survey that evaluates how cities across the nation use technology to advance city goals, operations and services to the community.
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Cybersecurity at the City of Long Beach 10/2/2023 As technology evolves, cybercriminals are working fast to find ways to compromise technology and disrupt personal and business life. Cyber risk management has become a top priority for the City of Long Beach as the number of cyberattacks has increased over the last few years.
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Top 10 Digital City for the 12th Consecutive Year 11/10/2022

This is the twelfth consecutive year the City has been recognized as a Top 10 Digital City, ranking first in its population size nationwide for the second consecutive year.
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Top 10 Digital City for the 11th Consecutive Year 11/16/2021

This is the eleventh consecutive year the City has been recognized as a Top 10 Digital City, this year ranking first in its population size nationwide.
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Cybersecurity at the City of Long Beach 10/28/2021 As the number of cyberattacks has increased over the last few years, cyber risk management has become a top priority for the City of Long Beach. The City is engaging many different strategies to secure infrastructure, devices, and networks.
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Top Ten Digital City for the 10th Consecutive Year 11/16/2020

For the tenth consecutive year, the City of Long Beach has been named a Top 10 Digital City in a survey conducted by the Center for Digital Government, a national research and advisory institute focused on information technology policies and best practices in state and local government.
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The new Go Long Beach experience is here! 11/8/2020 The new Go Long Beach experience is here! Our Apple and Android apps are available for download. You can also try out the new Go Long Beach website and submit your requests online! 
Digital Inclusion Ti News
Long Beach Focuses on Digital Inclusion 5/9/2018 Cities across America are facing the social issue of digital divide and the City of Long Beach is proud of its efforts in going beyond this conversation and instead is focusing on digital inclusion.
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Top Ten Digital City for the 7th Consecutive Year 11/28/2017 The City of Long Beach has been named a Top 10 Digital City, surpassing numerous other cities in a national survey.
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Top Ten Digital City for the 5th Consecutive Year 11/5/2015 The City of Long Beach has been named a Top 10 Digital City, surpassing numerous other cities in a national survey.
+More About The Award
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TI Department Designs and Codes New Website 6/1/2015 TI staff designed and coded the new responsive www.longbeach.gov.  The CMS allows content to be displayed properly on both mobile devices and desktop computers.
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More Video Cameras Added to LBCOP 8/1/2014 This summer more than 60 cameras in the downtown and convention center areas were added to LBCOP, Long Beach's video monitoring network. LBCOP will have access to nearly 750 cameras city-wide.
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Technology Modernization Initiatives 7/31/2014 The City modernized its information and communications systems.
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Top Digital City

City of Long Beach Ranks First Nationwide as a 2024 Top Digital City

Long Beach is first city to be selected as number one Top Digital City for four consecutive years; Receives ORBIE Award for leadership in technology

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