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Meredith Reynolds Appointed as Acting Director of Technology and Innovation Department 3/26/2026

Long Beach, CA – Today, City Manager Tom Modica announced the appointment of Deputy City Manager Meredith Reynolds as the Acting Director of the Technology and Innovation Department (TID), effective April 4, 2026. Ms. Reynolds, who will simultaneously continue her role as Deputy City Manager, will serve as Acting Director while the City conducts a national recruitment process to permanently fill the position by fall 2026.
Lea Eriksen Headshot- optimized
City of Long Beach Announces Departure of Director of Technology and Innovation Department 3/4/2026 Long Beach, CA – The City of Long Beach announced today the upcoming departure of Lea Eriksen, Director of the Department of Technology and Innovation (TID). Ms. Eriksen has accepted the position of Senior Assistant City Manager of the City of Culver City.
City of Long Beach AI Strategy 2025
A Comprehensive Vision for Long Beach’s Work on AI 2/26/2026

A Coalition member shares their approach to creating an AI strategy for their agency, and offers tips for peers at other organizations. When I joined the City of Long Beach as Program Manager for AI and Data Governance a year ago, my focus wasn’t on deploying flashy AI tools or chasing the latest technical buzzwords. 
LYB Meeting- optimized
City of Long Beach Launches Second Round of Love Your Block Mini-Grants 2/20/2026 Long Beach, CA – The City of Long Beach is now accepting applications for the second round of mini-grants through the Love Your Block program, a community driven initiative that empowers residents to improve their neighborhoods. This round of mini-grants will continue to support the City’s Westside Promise Initiative, a 10-year community investment plan to address current and historic challenges facing West Long Beach.
Podcast cover of Susan Linder of the Innovation Storytellers Podcast featuring Lea Eriksen
Listen to this episode of the Innovation Storytellers Show 2/10/2026

What does it really take to close a digital divide in a city as complex, diverse, and dynamic as Long Beach, California? Listen to this episode of the Innovation Storytellers Show with the City of Long Beach's CIO, Lea Eriksen!
Love Your Block Kickoff Meeting
City of Long Beach Announces Awardees for Love Your Block Mini-Grant Program 12/12/2025 Long Beach, CA - The City of Long Beach Office of Civic Innovation has selected the community project awardees for the Love Your Block mini grant program, a community-driven initiative that empowers residents to take action and enhance their neighborhoods, with the focus for the inaugural year in West Long Beach. Five selected awardees will receive up to $2,500 in grant funding to support projects addressing air quality and transportation efficiency for residents, especially youth and older adults, in the 90810 zip code.
eRepublic 2025 DigitalCities Award Ceremony
City of Long Beach Ranks First Nationwide as a 2025 Top Digital City 12/1/2025 Long Beach, CA – The City of Long Beach has been recognized as the first-place Top Digital City for its population size in the Center for Digital Government’s (CDG) 2025 Digital Cities Survey. The survey is conducted annually and evaluates how cities nationwide use technology to advance city goals, operations and services to the community. This is the first time since the creation of the survey in 2001 that any city in any population category nationwide has ranked first for five consecutive years, and the 15th consecutive year that Long Beach has been recognized as a Top 10 Digital City.
LB Co-Lab Community Meeting
City of Long Beach Announces Finalists for Long Beach Collaboratory Community Demo Day 11/11/2025 Long Beach, CA - The City of Long Beach Technology and Innovation Department (TID) has announced nine finalist solution providers as part of its second cohort of the Long Beach Collaboratory (LB Co-Lab) program. These finalists will present their proposed solutions to three pressing local challenges at the recently announced Community Demo Day, where community members are encouraged to attend and provide input on the City’s innovative neighborhood technology solutions. 
LB Co-Lab Community Meeting
City to Host Community Demo Day to Showcase Neighborhood Technology Solutions 9/16/2025

Long Beach, CA - The City of Long Beach Technology and Innovation Department (TID) will host LB Co-Lab Community Demo Day on Saturday, Nov. 15, 2025, a free event where Long Beach residents will directly participate in the selection of proposed innovative solutions to neighborhood challenges as part of the second cohort of the City’s Long Beach Collaboratory (LB Co-Lab) program. 
Westside Promise Meeting
City of Long Beach Opens Applications for Love Your Block Program Mini-Grants 8/27/2025 Long Beach, CA – The City of Long Beach is now accepting applications for mini-grants as part of the Love Your Block program, a community-driven initiative that empowers residents to take action and enhance their neighborhoods. In its first year, Love Your Block will support the City's Westside Promise (WSP) initiative, a 10-year community investment plan aimed at addressing current and historic challenges facing West Long Beach through the alignment of existing City efforts, strategic partnerships and targeted investments. 
Digital Inclusion Internet Service Enrollment line
City Launches Internet Service Enrollment Line 6/30/2025 Long Beach, CA – The City of Long Beach has launched the Internet Service Enrollment Line, a new hotline and digital inclusion resource that connects residents with low-cost internet service. The Internet Service Enrollment Line is a statewide Get Connected Call Center powered by the California Emerging Technology Fund (CETF), whose work focuses on forging partnerships and fostering public policy for the digital divide.
Throne Lab in the LB Marina
City of Long Beach Launches Pilot Program to Offer Smart Public Restrooms 5/14/2025 Long Beach, CA — The City of Long Beach has partnered with Throne Labs to launch a new four-month pilot program to improve the local restroom experience across the city and offer additional clean, safe and family-friendly smart public restrooms. 
Long Beach Co-Lab Meeting
City of Long Beach Publishes Technology Planning and Partnerships 2024 Annual Report 4/4/2025 Long Beach, CA – The City of Long Beach Department of Technology and Innovation (TID) has released its Annual Report for the Technology Planning and Partnerships Division, which manages the City’s Smart City Initiative, data privacy program, and technology strategic planning efforts for implementing emerging technology solutions. 
Digital Inclusion Stakeholder Meeting
City Releases Updated Digital Inclusion Resource Guide and New Asset Map 3/17/2025 Long Beach, CA – The City of Long Beach has announced the release of two digital inclusion resources, including an updated multilingual Digital Inclusion Resource Guide and a new Digital Inclusion Resources Asset Map. These tools are designed to empower residents and bridge the digital divide by providing access to essential digital inclusion services and resources that are increasingly vital for navigating today’s digital world.
Long Beach Community Meeting
City of Long Beach Launches Love Your Block Program 2/14/2025

Long Beach, CA – The City of Long Beach, in partnership with Bloomberg Center for Public Innovation at Johns Hopkins University, today launched Love Your Block, a community-driven initiative that empowers residents to take action and enhance their neighborhoods. With this partnership, Long Beach joins a national network of cities committed to supporting resident-led efforts to create lasting, positive change.

 
An employee and a resident talking to each other
Listening to residents: how user research transforms city services 2/5/2025 Every day, millions of residents interact with city services. From filling out forms, accessing online resources, reporting issues, and seeking information, there’s big and small touch points across every service. But how often do cities truly understand what residents experience when they’re using these services?
Digital Inclusion Stakeholder Group Photo
City of Long Beach Named One of Nation’s Visionary Digital Inclusion Trailblazers for Seventh Consecutive Year 1/27/2025 Long Beach, CA – The City of Long Beach has been named a 2024 Visionary Digital Inclusion Trailblazer by the National Digital Inclusion Alliance (NDIA) for the seventh consecutive year. Long Beach is one of 34 jurisdictions from across the country to be recognized for its outstanding commitment to advancing critical digital inclusion initiatives within the community.
Technology and Innovation Director Lea Eriksen accepts the Digital Cities 2024 Award
City of Long Beach Ranks First Nationwide as a 2024 Top Digital City 11/19/2024 The City of Long Beach has been recognized as the first-place Top Digital City for its population size in the Center for Digital Government’s (CDG) 2024 Digital Cities Survey. The survey is conducted annually and evaluates how cities nationwide use technology to advance city goals, operations and services to the community.
Ask Elby! The City of Long Beach's New Virtual Assistant
Introducing Ask Elby!, our new AI-powered chatbot on the City website! 11/7/2024 We are thrilled to announce the launch of our AI-powered virtual assistant, "Ask Elby!" This beta version of the chatbot will be available on the City of Long Beach website for 30 days, from November 7 to December 6. Our goal with "Ask Elby!" is to enhance the user experience by providing quick and easy access to information and resources directly from the website.   
Cybersecurity Awareness Month 2024 Banner
October is Cyber Security Awareness Month! 10/3/2024 Every year in October, the Technology & Innovation Department (TID) participates in Cyber Security Awareness Month. Since 2004, October has been celebrated as Cyber Security Awareness Month—a collaborative effort between the government and the technology industry to raise awareness about cyber security.
Long Beach community member taking a picture of the presentation
TID Launches Community Survey and Workshops to Advance TID 26 4/18/2024 As part of the Technology and Innovation Department’s (TID) efforts to develop TID 26, the department’s short-term information technology strategic plan, we are launching a community survey and hosting two community workshops. 
Digital Cities 2023 Award Badge
City of Long Beach Ranks First Nationwide as a 2023 Top Digital City 11/10/2023 For the third consecutive year, the City of Long Beach has been recognized as the first-place Top Digital City for its population size in the 2023 Digital Cities Survey, an annual survey that evaluates how cities across the nation use technology to advance city goals, operations and services to the community.
Digital Cities 2022 Award Badge
Top 10 Digital City for the 12th Consecutive Year 11/10/2022

This is the twelfth consecutive year the City has been recognized as a Top 10 Digital City, ranking first in its population size nationwide for the second consecutive year.
Digital Cities 2023 Banner
Top 10 Digital City for the 11th Consecutive Year 11/16/2021

This is the eleventh consecutive year the City has been recognized as a Top 10 Digital City, this year ranking first in its population size nationwide.
Technology & Innovation Department Image Promoting Cybersecurity
Cybersecurity at the City of Long Beach 10/28/2021 As the number of cyberattacks has increased over the last few years, cyber risk management has become a top priority for the City of Long Beach. The City is engaging many different strategies to secure infrastructure, devices, and networks.
Digital Cities 2020 Banner
Top Ten Digital City for the 10th Consecutive Year 11/16/2020

For the tenth consecutive year, the City of Long Beach has been named a Top 10 Digital City in a survey conducted by the Center for Digital Government, a national research and advisory institute focused on information technology policies and best practices in state and local government.
Go Long Beach Logo
The new Go Long Beach experience is here! 11/8/2020 The new Go Long Beach experience is here! Our Apple and Android apps are available for download. You can also try out the new Go Long Beach website and submit your requests online! 
Digital Inclusion Technology and Innovation News
Long Beach Focuses on Digital Inclusion 5/9/2018 Cities across America are facing the social issue of digital divide and the City of Long Beach is proud of its efforts in going beyond this conversation and instead is focusing on digital inclusion.
Three tech devices displaying the City website
TI Department Designs and Codes New Website 6/1/2015 TI staff designed and coded the new responsive www.longbeach.gov.  The CMS allows content to be displayed properly on both mobile devices and desktop computers.
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Top Digital City

City of Long Beach Ranks First Nationwide as a 2025 Top Digital City

Long Beach, CA – The City of Long Beach has been recognized as the first-place Top Digital City for its population size in the Center for Digital Government’s (CDG) 2025 Digital Cities Survey!

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