PRESS RELEASE

Long Beach, CA – The City of Long Beach has completed the restoration of all digital resources and amenities offered by Long Beach Public Library (LBPL), including the full Digital Library, online catalog, public computer labs and printing services, and public WiFi, which were taken offline on Nov. 15, 2023, out of an abundance of caution after the City learned of a network security incident targeting the City. 

“Our digital amenities offered at Long Beach Public Library like public computer labs and printing services are a large part of our digital equity here in Long Beach,” said Mayor Rex Richardson. “We understand these are critical services for many Library patrons and we appreciate everyone’s patience while we worked to restore them.”

On Nov. 27, the City restored most of its systems including most website content and services, general information on the City’s website as well as department webpages, and on Dec. 4, Utility billing and payment services were restored. City staff from the Department of Technology and Innovation have been working diligently to further the restoration of LBPL digital services which are now complete.

The online catalog and previously unavailable Digital Library resources such as Libby/OverDrive are now back online and functioning properly. Library patrons can also now visit any of the available neighborhood LBPL locations during normal operating hours to utilize public computer and printing services and public WiFi. For more information, patrons can call 562.570.7500.

The City is committed to keeping the public informed of any new developments and potential impacts to public services and to the community. Any pertinent updates regarding the network security incident will continue to be provided as appropriate on longbeach.gov/networksecurityincident. People may also call 562.570.INFO (4636) from 8 a.m. to 5 p.m. on weekdays, excluding City holidays, for up-to-date information. Members of the community are also encouraged to follow the City’s social pages on Facebook, X and Instagram with #LBAlert for updates.