BEFORE YOU FILE A CLAIM
If your claim involves damages related to your sewer or water line, please contact Long Beach Water Department to discuss Homeowner vs City responsibilities. For more info, please visit Long Beach Water Department.
If your claim involves Tree Maintenance/Request Removal, please visit Public Works-Street Trees for additional information on the City’s Tree Maintenance Policy.
FILING A CLAIM
Pursuant to the California Government Claims Act (Government Code sections 810-996.6), in most cases a claim must be filed if you are seeking money damages from the City and/or one of its employees. With very limited exceptions, no lawsuit for money damages may be brought against the City or its employees unless a written claim has been properly filed with the City.
The City of Long Beach has a standard filing process for claims. You may complete and submit your Claims form online for your convenience. Alternatively, you may download and print a Claim form. We ask that the claim form be completed thoroughly. Incomplete claims forms may result in delays in completing the investigation.
You may submit your completed Claims Form and attached documents by either mail or delivering directly to:
411 West Ocean Blvd
Long Beach, CA 90802
Claims for death, injury to person or to personal property must be filed no longer than six (6) months after the date of occurrence (Government Code Section 911.2).
Any other claim, including, but not limited to, claims for damages to real property, must be filed no later than one (1) year after the occurrence (Government Code Section 911.2(a)).
WARNING: THIS IS NOT INTENDED AS LEGAL ADVICE. YOU SHOULD CONSULT WITH AN ATTORNEY TO DETERMINE THE TIME PERIOD FOR FILING EITHER A CLAIM OR A LAWSUIT.
Along with completing the Claim Form please attach supporting documentation. We recommend that you retain copies for your records. Documentation may include, but is not limited to:
PROPERTY DAMAGE CLAIMS
• repair estimates, invoices, proof of payments, photos of damage
PERSONAL INJURY CLAIMS
• medical records, itemized billing, proof of payments
To help ensure a smooth process of your claim, we highly recommend that you minimize your loss and damages. Also make sure that expenses incurred are not accumulating unnecessarily.
Please disclose whether this loss has been claimed with another entity such as an insurance carrier. If so, please include name of company, handling claims representative and claim number on your claims form.
If you file a claim with your insurance company, they may decide to file a claim against the City to recover monies paid. You may file a claim against the City for reimbursement of the applicable deductible and/or your out of pocket expenses.
For more information on the Claim process, please visit the City Attorney's page.