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Contact Us
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We’re here to serve you. Whether you’re a tenant, property owner or community member, our team is committed to providing equitable and accessible support for everyone in Long Beach.

HACLB Offices Are Now Open!

In-person services are now available. If you would like to meet with our staff in-person, please schedule an appointment in advance by calling (562) 570-6985.

We look forward to seeing you.

LOCATION:
1500 Hughes Way, Ste. C-300
Long Beach, CA 90810

Accessible entrance available | Free public parking | Bus access: Long Beach Transit route 192

EMAIL: 
haclb@longbeach.gov

MAIN OFFICE LINE:
(562) 570-6985

FAX NUMBER:
(562) 499-1052

BUSINESS HOURS:
Monday        7:30 a.m. - 4:00 p.m.
Tuesday        7:30 a.m. - 4:00 p.m.
Wednesday  7:30 a.m. - 4:00 p.m.
Thursday      7:30 a.m. - 2:00 p.m.
Friday            7:30 a.m. - 4:00 p.m.

The Housing Authority will be closed in observance of the following holidays and events in 2025:
Nov 04 – Election Day
Nov 27 – Thanksgiving
Nov 28 – Day After Thanksgiving
Dec 25 – Christmas Day

Dropbox Hours:
Monday through Friday
4:30 a.m. - 7:00 p.m.

Need help in another language?
We provide language assistance in Khmer, Spanish and Tagalog.

Contact Information


PURPOSE


PHONE


EMAIL

General (Call Center)
For general questions, connecting with staff, participant case worker assignment, and questions/inquiries about your tenant’s rental subsidy.

(562) 570-6985

HACLB@longbeach.gov

Moves
For questions on moving within Long Beach.

(562) 570-5242

HA-Moves@longbeach.gov

Portability
For questions on moving to or from Long Beach.

(562) 570-5242

HA-Ports@longbeach.gov
Waiting List
For questions on our waiting lists.		  N/A  HA-WaitingList@longbeach.gov

Reasonable Accommodations
For questions on or to request reasonable accommodations.

N/A

HA-RARequest@longbeach.gov

Rent Increases
To submit new rent increase requests and to follow up on previously submitted requests.

(562) 570-5372

HA-Rent@longbeach.gov

Inspections
For follow-up on requests for inspection, inquiries regarding an inspection, and to submit any inspection-related documentation.

(562) 570-5340

HA-Inspections@longbeach.gov

Ownership
For ownership customer service, change any owner information (i.e. address, bank account, new ownership, etc.), and follow-up on Requests for Tenancy Approvals (RFTAs).

(562) 570-5372

HA-Owners@longbeach.gov

Quick Links

Tenant NewsletterSign Up for our Mailing List
Income LimitsIncome Limits
Payment Standard/FMRPayment Standard
Request a Rent IncreaseRequest a Rent Increase
Utility Allowance ScheduleUtility Allowance Schedule
Submit a Fraud ReportSubmit a Fraud Report
 

Housing Authority

Notice: By Appointment Only

Please note that our office is currently closed to walk-ins. To ensure personalized and timely service, appointments are required. 

To schedule an appointment, please contact us in advance. We appreciate your understanding and look forward to assisting you.

Location

1500 Hughes Way, Ste. C-300
Long Beach, CA 90810

Hours

Monday       7:30 AM – 4:00 PM
Tuesday       7:30 AM – 4:00 PM
Wednesday 7:30 AM – 4:00 PM
Thursday     7:30 AM – 2:00 PM
Friday           7:30 AM – 4:00 PM

Drop-Box Hours

Monday through Friday
4:30 a.m. - 7:00 p.m.